Program Officer (AO5) Culture and Communication
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Queensland Fire Department
Status: | TemporaryFull-time |
Tenure Period: | 02.02.2026 |
Possibility of Extension: | Yes |
Classification: | AO5 |
Salary: | $3956.60-$4291.40perfortnight |
Division: | Rural Fire Service QLD |
Region/Directorate: | RFS SPEC SERV |
Work Unit: | Volunteering & Culture |
Location: | Kedron Park |
Closing Date: | Midnight 3 November 2025 |
Current Queensland Fire Department employees and volunteers must apply via their internal careers site
About us
The Queensland Fire Department (QFD) provides fire prevention preparedness and response services to fire in the built and landscape environments as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response including road crash rescue bushfire hazardous material technical and vertical rescue severe weather incidents remote and swiftwater rescue and provides a number of functions supporting community safety outcomes.
The department encompasses Queensland Fire and Rescue (QFR) Rural Fire Service Queensland (RFSQ) as well as the broader department which work together to pre-empt prevent mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.
The QFD is an organisation that is focused on reframing the departments relationship with Aboriginal and Torres Strait Islander peoples communities and organisations through the Path to Treaty Closing the Gap and building our cultural capability.
Purpose of the role
The Volunteering and Culture Branch leads the development and execution of a contemporary volunteering strategy aligned with responsive volunteer and staff pathways to enhance the overall experience for RFSQ volunteers and staff. The Culture and Communication team is responsible for coordinating service-wide engagement and communication initiatives to increase volunteer and workforce engagement understanding and promoting volunteer ethos and cultural alignment at RFSQ.
Reporting to the Senior Program Officer Culture and Communication you will support the planning and implementation of culture and communication projects and products and assist with project management functions such as risks; issues; decisions; benefits management and scheduling. You will contribute content expertise where required in the development of regular and relevant communications to enhance the workplace experience build a strong employer brand and promote a positive workplace culture for staff and volunteers alike.
Key requirements
Highly desirable requirements
- Experience with provision of administrative support in a project environment.
- Knowledge or practical experience in communications marketing and/or content design utilising tools such as Adobe Creative Cloud Suite Articulate Storyline.
- Knowledge of or experience working with volunteers and/or within a volunteer organisation.
Your key accountabilities
Your part in the ongoing success of our department in supporting key frontline services will see you responsible for a variety of work including but not limited to:
- Support various RFSQ culture and communication projects and programs through the involvement in planning development implementation review and evaluation of project activities and initiatives.
- Prepare simplified project plans progress reports executive briefings and marketing material for dissemination to senior management by interpreting program and project information.
- Provide high-level administrative and design support to complement the teams activities in developing physical and digital communication collateral.
- Contribute to the development implementation and review of systems policies and procedures that support the delivery of communication and culture initiatives.
- Contribute to the delivery and coordination of a range of projects workshops events and meetings including assisting with the design delivery and distribution of material to ensure positive outcomes and business objectives are achieved.
- Coordinate input from subject matter experts and stakeholders for the development of relevant materials in alignment with organisational policy guidelines doctrine and industry competency standards.
- Assist in the preparation and review of correspondence submissions briefings and reports relating to culture and communication projects and programs in accordance with departmental requirements and governance.
- Undertake research analysis and provide advice for continuous improvement to communication content and platforms to support the development and adherence to quality systems.
Capabilities
To determine your suitability for the role you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to what we are looking for in this role:
Leadership Competency Stream Individual Contributor (leading self)
Vision
- Leads change in complex environments
- Makes insightful decisions
Results
- Builds enduring relationships
- Drives accountability and outcomes
Accountability
- Fosters healthy and inclusive workplaces
- Demonstrates soundgovernance
Once you join us we will want you to exemplify the QFD shared values of:
- Respect
- Integrity
- Trust
- Courage
- Loyalty
To find out more about the behaviours and competencies required for this role visit Leadership competencies for Queensland For government Queensland Government
Want more information
Please contact Ellie Currey Executive Manager RFS Experienceon phone 0or email.
You can also visit our website to find out more information about joining our team.
How to apply
- Prepare a cover letter (maximum 1 page) outlining your experience and responsibilities that applies to the role & your motivation for applying
- Your current resume (maximum 3 pages is recommended).
Please refer to theQFD Expression of Interest Application Guide for information on how to apply for this role and contact us to discuss any reasonable adjustments if required.
Required Experience:
Unclear Seniority
Key Skills
- Public Health
- Program Management
- ICD Coding
- Military Experience
- Analysis Skills
- Research Experience
- Security
- Economic Development
- Counterintelligence
- Program Design
- Program Development
- Writing Skills
