Hospitality Supervisor
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Job Summary
As a Hospitality Supervisor you would be working closely with Manager based on site supporting the operations team talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.
Searcys Hospitality Supervisor will build strong relationships with their clients understanding a brief and executing every detail with continuous quality and a human touch.
Job Type: 40 Hours Contract
Salary: 30000 Pa
Key Responsibilities:
- Play an integral role in the successful delivery of events across the site
- To train or provide training to the staff so to ensure they operate in accordance with the departments standards including any casual labour that may be required.
- To monitor daily the standards achieved in your department and report to your line managers any areas of concerns.
- To liaise with key people in all necessary areas (kitchen events Cafe etc) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.
- To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary
- To deal effectively and courteously with customer complaints and to refer all complaints to the line manager if necessary.
- To carry out regular checks of the events areas for maintenance housekeeping and other health and safety issues. Report to the line manager.
- To ensure in house accounting policies are adhered to and monitor food and beverage control including performing stock take.
- To ensure the department/teams compliance within Searcys cash handling and cashing up procedures and that any discrepancies are reported immediately to your line manager.
- Responsible in monitoring staff time sheets are filled correctly.
Qualifications :
- Minimum 2 years experience in people management
- Excellent product knowledge (food/beverage)
- Experience in running large events dinners.
- Leads by example by always acting professional.
- Excellent communication skills
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Strong presentation skills
- Excellent customer care skills
Additional Information :
We are the oldest caterer in the UK having been founded in 1847 working with us will give you an opportunity to be part of some of Londons most prestigious events gaining insights and mentoring from skilled and experienced colleagues as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special we are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging.
To find out more on the rich history of Searcys please visit our website at
Remote Work :
No
Employment Type :
Contract
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hospitality Management
- Hotel Experience
- Hospitality Experience
- Management Experience
- Event Planning
- Employment & Labor Law
- Project Management Software
- Customer relationship management
- Restaurant Management
About Company
Wong Sun Hing Group was founded in the 1960s, started in the textile industry and has grown in tandem with Hong Kong's continuous economic development. We have always focused on the pursuit of quality, and have created a number of premium products in the real estate, food and beverage ... View more
