Office Coordinator

Westfield, MA - USA

Yearly Salary: $ 45760 - 51000

Posted on: 28-10-2025

Vacancies: 1 Vacancy

Job Summary

Benefits:

Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off

Office Coordinator Two Maids of Westfield

Location: Westfield NJ
Reports to: General Manager
Supervises: Staff of Professional House Cleaners (PHCs)

Are you a proactive organized and tech-savvy professional looking to make a meaningful impact in a growing small business Were seeking an Office Coordinator to help lead our residential cleaning company to the next level by overseeing daily operations supporting our team and delivering exceptional customer service.

About the Role:

As Office Coordinator youll work closely with the business owner to oversee a team of 10 Professional House Cleaners. Youll use user-friendly technology and tools to manage client communications scheduling and team coordination. Your leadership will help build a collaborative high-performing team culture focused on customer satisfaction retention and sustainable growth.

Key Responsibilities:

Manage daily operations including scheduling dispatching and team support
Communicate with clients and leads via phone email and scheduling software
Monitor service quality and resolve client concerns promptly
Track performance metrics to support customer acquisition and retention
Support hiring onboarding and performance management of staff
Manage inventory for cleaning supplies implement and improve systems to enhance operational efficiency

Job Requirements:

18 years of age or older
Available MondayFriday 7:30 AM 5:00 PM
Reliable vehicle valid drivers license and minimum liability car insurance
Comfortable using computers and software (Microsoft Word Outlook scheduling tools)
Basic math skills
Fluent in speaking reading and writing English
Experience leading a team
Fluency in Spanish is a big plus!

Education & Experience:

High school diploma (required)
Some college or college degree (a plus)
1 years of experience managing small business operations
Background in hospitality sales or customer service (a strong plus)

Compensation:

This is a salaried position with a base salary of $45760 per year (equivalent to $20.00 per hour) plus bonus potential based on performance.
We reward results and impact over seniorityyour contributions matter here.

Why Work With Us

No Nights No Weekends & No Holidays!
Be part of a supportive people-first team (Great Place to Work!)
Help shape a local growing business and make a real impact
Use modern tools to streamline work and improve customer experience
Opportunity to grow professionally in a dynamic environment

Companys website: Compensación: $45760.00 - $51000.00 per year

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At Two Maids we search for creative ways to make life better and brighter. We cultivate an uplifting company culture where every idea is heard and every employee feels cared for and supported. We nurture and encourage our team and everyones role regardless of their position is to serve our customers. We build strong relationships and give back to our communities. Everything we do from cleaning homes to mentoring each member of our workforce is designed to empower people and enrich lives. This approach and our heart to serve is what separates us from every other home cleaning company in the industry.

Required Experience:

Benefits:Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time offOffice Coordinator Two Maids of WestfieldLocation: Westfield NJReports to: General ManagerSupervises: Staff of Professional House Cleaners (PHCs)Are you a proactive organized and tech-savvy professional loo...