Referral and Operations Coordinator
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Job Location:
Round Rock, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
28-10-2025
Vacancies:
1 Vacancy
Job Summary
Join us at Sage Veterinary Imaging (SVI) where our mission is to improve the lives of pets by getting answers through advanced human-quality imaging. Based in Round Rock Texas we use state-of-the-art diagnostic technology like 3T MRI 128-slice CT digital radiography and ultrasound to provide referring veterinarians with fast accurate results. As a teaching hospital accredited by the ACVR we are committed to quality clarity and continuous learning. At SVI youll work alongside board-certified radiologists imaging technologists and a collaborative operations team. Your work directly contributes to better outcomes for pets and their people without the chaos of traditional veterinary hospital environments.
Position Overview
Were hiring a Referral & Imaging Operations Coordinator to take ownership of the imaging case intake process and new client onboarding. Youll be a key link between our operations team and referring veterinary clinics helping practices submit complete diagnostic cases navigate our intake platforms resolve technical snags and ensure service and billing accuracy.
This is not a sales role and doesnt require prior experience with imaging or radiology systems just a sharp mind steady communication skills and the ability to learn quickly. Youll support both new and established clinic partners by improving how information flows from clinic to radiologist. This means thinking in terms of process as much as people bringing order clarity and proactive problem-solving to every interaction.
The ideal candidate is someone who genuinely loves animals enjoys working with people is energized by helping clinics succeed and finds satisfaction in smoothing out workflows that benefit both pets and the people who care for them. If youre steady under pressure attentive to detail and thrive in cross-functional environments you may be exactly what were looking for.
Qualifications
- 2 years in a healthcare diagnostics or client service environment
- Strong organizational and problem-solving mindset; calm clear and resourceful
- Excellent written and verbal communication skills especially in procedural or client-facing contexts
- Ability to manage and prioritize workflows independently while collaborating with internal teams
- Comfortable learning new platforms and documenting technical or operational processes
Preferred Experience
- Experience in onboarding or supporting external clients (e.g. clinicians referring practices)
- Background in business operations customer support clinic management or case coordination
- Familiarity with patient portals referral platforms or practice management systems
- Experience supporting high-value accounts or long-term client relationships
Nice to have
- Exposure to imaging workflows DICOM files PACS systems or teleradiology platforms
Job Details
Type: Full-time
Schedule:
- 8-hour shifts
- Daytime availability
- Rotating Saturday mornings
- 40 hours/week
- Some regional travel may be required
Location: On-site in Round Rock TX
Education: Four-year degree preferred
Experience: 3 years in a clinical environment preferred
Benefits
- 401(k) with matching
- Health dental vision and life insurance
- Paid time off and parental leave
- Employee discounts
At SVI we value clarity integrity and collaboration. We believe in placing people where theyre built to succeed and giving them the tools and autonomy to do so. We are an equal opportunity employer and welcome all qualified applicants.
Job Type: Full-time
Base Pay: $45223.50 - $65000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Associate Veterinarian - FPAHAbout Us:We are a privately owned small animal practice in Greeley, Colorado, providing personalized, comprehensive care that strengthens the bond between pets and their families. Our team fosters a supportive environment where professional growth and work ... View more
