Virtual Assistant – Client Services (ASG)

Manila - Philippines

Monthly Salary: PHP 54000 - 54000

Posted on: 27-10-2025

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.

Overview

Our client is seeking a proactive and detail-driven Virtual Assistant Client Services to become the operational backbone of our this role you will oversee essential administrative operations that keep our projects running smoothlyfrom client communication and scheduling to financial reconciliation and documentation management. You will work closely with the Director field staff and clients to ensure a seamless workflow from quote to invoice. This position is ideal for someone who thrives in a fast-paced multitasking environment and takes initiative to solve problems efficiently.

Responsibilities

Manage the shared email inbox (Missive) and respond promptly to all client inquiries.
Create and set up quotes and job entries in Ascora based on client work orders.
Schedule field work confirm site access and maintain organized job calendars.
Upload job documentation compliance reports and certifications to client portals (Cushman & Wakefield Uptik Corrigo Aconnex Rapid Global).
Reconcile receipts and match them to the correct jobs/accounts in Xero and Hubdocs.
Prepare invoices and follow up on outstanding payments.
Provide executive assistance to the Director by managing calendars sending reminders and following up on action items.
Maintain high accuracy and consistency across all administrative and financial tasks.
Attend daily Zoom huddles to align on priorities progress and project updates

Scope of Work

Act as the central communication and coordination point between clients the Director and field teams.
Ensure end-to-end management of jobs from quote setup to invoicing and closure.
Maintain financial accuracy through reconciliation documentation and follow-up on payments.
Manage compliance uploads and client portal documentation for multiple ongoing projects.
Support business efficiency by implementing systems tracking progress and anticipating operational needs.
Participate in daily team huddles to support ongoing scheduling task prioritization and issue resolution.

Requirements

Excellent English communication skills (written and verbal) with professional email etiquette.
Strong attention to detailaccuracy in data entry documentation and correspondence is essential.
Ability to multitask and manage competing priorities effectively.
Highly proactive with the ability to find solutions independently.
Tech-savvy and confident in using platforms such as:

Ascora (job management)
Xero & Hubdocs (accounting)
Missive (email communication)
Trello (task management)
Google Workspace (Docs Sheets Drive)

Strong organizational and problem-solving skills.
Ability to adapt quickly to shifting priorities in a dynamic environment.
Experience coordinating schedules and managing calendar logistics for multiple stakeholders.

Independent Contractor Perks

HMO Coverage for eligible locations
Permanent work from home
Immediate hiring

ZR28905JOB

Required Skills:

Advanced proficiency in QuickBooks Online HR experience with an AU-based client/company Strong understanding of Australian bookkeeping practices including BAS Excellent communication and documentation skills Detail-oriented self-managed and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR24527JOB

This is a remote position. Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break. Overview Our client is seeking a proactive and detail-driven Virtual Assistant Client Services to become the operational backbone of our this role you will oversee essential ad...