Senior On-Site Service Specialist
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Job Location:
Shreveport, LA - USA
Monthly Salary:
USD 38480 - 38480
Posted on:
27-10-2025
Vacancies:
1 Vacancy
Job Summary
Shift: Monday to Friday 8:00 AM 5:00 PM
Are you the go-to person when a printer jams or a big print job needs to be handled perfectly Our client is looking for two Senior On-Site Service Specialists to join their team in Shreveport LA. If youre organized tech-savvy and enjoy helping people keep things running smoothly this role could be a great fit!
What Youll Be Doing
Operate high-volume 2D/3D printers and copy machines
Troubleshoot basic equipment issues and coordinate more complex repairs
Handle customer inquiries job requests and service coordination
Manage records supply inventory and calculate service charges
Collaborate with teammates to meet deadlines and deliver high-quality results
Keep the workspace organized safe and running efficiently
Pitch in on additional tasks such as:
Meeting room setups
Light maintenance
Reception or hospitality duties
Youll also help with mail shipping and receiving document scanning and other site operations that keep the office moving.
Requirements
What Were Looking For
Education: High school diploma or GED required
Experience: 12 years of related experience (print/copy center mailroom facilities or customer service)
Basic computer skills including MS Office Suite
Working knowledge of copiers printers and related equipment
Knowledge and understanding of shipping/receiving procedures
Strong communication and customer service skills
Ability to troubleshoot stay organized and manage multiple priorities
Valid drivers license minimum levels of auto insurance coverage (some local travel may be required)
Work independently and flexibly to complete projects.
Comprehend instructions concerning mail delivery
Ability to read and comprehend written technical information in the form of manuals parts books and related publications
Excellent customer relations skills and excellent verbal communication skills
Bonus points if you have experience with basic electronics!
Physical Requirements
Standing for extended periods
Lifting and moving paper orders and supplies
Operating multifunction and wide-format printing equipment
Why Youll Love This Role
This is a hands-on position where every day brings something new from helping a client with a time-sensitive print job to keeping the office running efficiently. Youll be part of a supportive team that values reliability attention to detail and great service.
Required Skills:
mail processing basic computer skills sheveport louisana manufacruting
Required Education:
Requires high school diploma or GED
Company Industry
IT Services and IT Consulting
Key Skills
- Computer Hardware
- Mac Os
- Manufacturing & Controls
- Root cause Analysis
- Windows
- Customer Support
- Remote Access Software
- Operating Systems
- Encryption
- Remedy
- Chemistry
- Cerner
