Sr. Product Manager, Internal Partner Experience, AWS Specialist & Partner Operations

Join AWS Specialists and Partners (ASP) Operations Business Integration Team (BIT) where you will play a crucial role in transforming AWSs internal partner experience. Our vision is to provide a unified integrated and intelligent experience for managing partner relationships with your focus being partner co-sell and pipeline management capabilities. You will serve as the voice of our internal customers (partner-facing roles) deeply understanding their needs and partnering with our engineering teams to deliver solutions that eliminate fragmentation between partner systems and drive efficiency. Partner is a force multiplier to AWS accelerating reach and revenue through our network of hundreds of thousands AWS Partners. This is an exciting opportunity to improve AWS internal capabilities to better co-sell with partners leveraging intelligent automation and AI capabilities.

Key job responsibilities
- Drive product vision and requirements for internal tools that enable AWS teams to effectively co-sell and manage pipeline with partners
- Lead deep-dive analyses to understand user needs and pain points translating complex business requirements into clear product solutions
- Build strong relationships with sales operations teams to understand their challenges and gather requirements for new capabilities
- Partner with engineering teams throughout the product lifecycle from initial concept through launch and continuous improvement
- Collaborate with multiple stakeholders to align internal and external partner experiences ensuring seamless integration between systems
- Lead process improvement initiatives to streamline and automate partner co-sell workflows leveraging AI and automation capabilities
- Create clear documentation and communication materials to support new product developments and process changes
- Drive comprehensive change management and launch strategies to drive successful product adoption across global teams


A day in the life
Your day might start by reviewing feedback from internal customers about their internal co-sell tool experiences. You will collaborate with engineering teams on new feature development such as improving partner recommendation integration in seller workflows. Between meetings you will analyze feature launch data to measure pipeline efficiency improvements and engage with sales operations teams to understand their challenges. Throughout the day you will advocate for our internal customers ensuring we build solutions that make partner co-sell more efficient and help grow our partner business.

About the team
The Business Integration Team (BIT) within ASP Operations is a diverse team of product managers and operations experts working to transform how AWS works with partners. Our team culture emphasizes curiosity customer obsession and data-driven decision making. We believe in thinking long acting now - balancing immediate customer needs with long-term systematic improvements. As a product manager on our team you will be empowered to drive significant impact while working with supportive colleagues who are invested in your success. We maintain a collaborative team culture built on trust and encourage continuous learning and career growth.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

- Bachelors degree or equivalent
- 5 years of product or program management product marketing business development or technology experience
- Experience as a product manager or owner
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product

- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Knowledge of key customer experience metrics and methodology (e.g. NPS)
- Experience owning technology products

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.