Service Scheduler | Facilities Coordinator

Sydney - Australia

Yearly Salary: AUD 60000 - 75000

Posted on: 27-10-2025

Vacancies: 1 Vacancy

Job Summary

Job Description

Location: Alexandria Sydney
Salary Package: $60k - $75k Super
Role Highlights: If youve worked in Facilities Management Property or any Service-based industry in a customer facing role and you thrive when things get busy - this role could be just for you

Role Overview
Ive partnered with a Facilities Management business that looks after some of Australias most recognised commercial clients small and large. Theyre growing and looking for 2 x Service Schedulers to join the team.

Youll be the link between clients trades and internal teams - managing end-to-end scheduling for both planned maintenance and reactive jobs.
Its a role for someone whos calm under pressure enjoys solving problems and takes real pride in keeping things running smoothly.

This isnt a call centre role. Youll be hands-on scheduling technicians following up with trades contractors updating portals closing out jobs updating customers and ensuring everything stays on track.
Its fast-paced detail-driven and customer-focused - just how you like it.

If you are considering a rewarding career in FM this is a great start.

Responsibilities

Manage end-to-end work orders for planned and reactive maintenance
Coordinate access and scheduling with clients and trades
Update job notes portals and internal systems daily
Follow up on overdue jobs and ensure SLAs are met
Raise purchase orders for contractors and materials
Communicate with trades clients and managers to resolve issues quickly
Provide high-level customer service and keep all stakeholders informed

Candidate Profile

You might be in a Scheduling Service Coordinator Property or FM Admin role currently or in a customer-facing environment where youre juggling multiple priorities.

What matters most is your attitude: you care about doing things properly solving problems and helping people quickly and efficiently

Youll bring:

Experience in Facilities Management Property or other fast-paced service industries
Confidence managing multiple stakeholders
Strong systems and data entry skills (SimPRO experience ideal)
Excellent communication and follow-up skills
A proactive can-do attitude and love for teamwork

Ideally you will have at least 1-2years experience in a similar type of role.

Culture & Benefits

Youll be joining a collaborative high performing team with great energy who genuinely enjoy what they do.
Its constantly busy but supportive everyone looks out for one another and gets stuck in to get the job done
Its not corporate or rigid. Its real collaborative and fast-moving.

Join a growing innovative facilities services business with national reach
Newly created role due to growth
Fantastic culture and leadership team
Permanent full-time role. Monday to Friday 8am - 4pm
Modern offices in Alexandria
Salary: $60k$75k Super
Real opportunity to step up build a career and make this role your own
Ongoing support training and career progression available

If this sounds like you please send your resume by clicking the apply link below. The reference number for this role is CD56980. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us either via email or a telephone call.

Required Experience:

Job DescriptionLocation: Alexandria Sydney Salary Package: $60k - $75k Super Role Highlights: If youve worked in Facilities Management Property or any Service-based industry in a customer facing role and you thrive when things get busy - this role could be just for youRole OverviewIve partnered wit...