Senior Program Coordinator

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar youre joining a global team who care not just about the work we do but also about each other. We are the makers problem solvers and future work builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

OurProduct Support and Logistics Division (PSLD)is one of the most innovative divisions within PSLD as within all of Caterpillar our priority is ourcustomers and helping them build a better world. We touch nearly everyelement of the services value stream. PSLD is responsible for Aftermarket Parts DistributionofCat Parts Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities technology and operational excellence.

As a Senior Program Coordinator for the ThinkBIG program you will work with leaders and the Program Manager to manage the Caterpillar ThinkBIG program. This program has over 25 years of success creating Cat dealer this position you will work with Cat dealers and colleges/universities to support sustain and grow the program.

Additional Information:

• Location: Peoria IL (United States)
• Required Travel: This position could require up to 50% of working time travel (both domestic international).
• Relocation Assistance Offered: None
• US Work Sponsorship Offered: None

What You Will Do:

Assist leaders and the Program Manager to enable development of Cat dealer technicians aligned with Services Growth and Dealer Technician Growth.

Develop project charters project timetables and other documents that would be provided to internal leadership teams for approval and governance.

Participate in the preparation of proposals plans and program specifications collaboratively with Workforce Consultants and District teams.

Develop and execute the schedule budget and performance of development programs.

Coordinate the logistics of educational resources to support program sustainability and expansion ie training iron curriculum updates and overall program governance.

Identify and propose solutions to improve the program based on feedback and experience.

Plan and execute major events pertinent to programs including but not limited to: ThinkBIG Conference SkillsUSA (State of Illinois and Nationals) FFA Nationals.

Coordinate and attend program governance meetings centrally and locally with educational partners dealers and regional support teams.

Analyze program inputs and data with regular reporting to ensure program health and sustainability.

Support the marketing assets design and implementation to promote program growth including recruiting material printed media website design and benchmarking.

Execute audits on existing schools to ensure consistent standards.

What You Have (Basic Requirements):
Business Acumen: Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the companys business; ability to apply this knowledge appropriately to diverse situations.

Planning: Tactical Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term) tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Process Management: Knowledge of business process improvement tools and techniques; ability to understand monitor update control or enhance existing business or work processes.

Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.

Problem Solving: Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan organize monitor and control projects ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Data Gathering and Reporting: Knowledge of tools techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

What Will Set You Apart (Top Candidates Will Have/Preferred Skills):

Bachelors degree or equivalent experience in education and/or technical training

Experience as a service technician or knowledge of mechanical systems and tools

Experience utilizing Microsoft Office (Word PowerPoint Excel PowerBI and Tableau)

Experience communicating key considerations and examples for business decision making processes to achieve business goals.

Process management with the ability walks through steps decisions measurements dependencies and hand-offs for specific processes.

Experience collaborating to engage across Caterpillar Cat Dealers and Educational Institutions to help solve business problems and meet business goals through collaborative processes.

Effective communication skills; specifically listening to program feedback and using it for program and communication effectiveness. Creating presentations and providing reports needed to influence all levels of organizational counterparts.

Project Management experience utilizing tools techniques and methods for estimating project cost and time creating plans estimates staffing organization and monitoring.

Data gathering and reporting knowledge of tools techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a and summarizes patterns in data and findings by producing simple reports. Assesses common problems and obstacles surrounding data-gathering.

What You Will Get:

You will have the opportunity to manage and grow one of Caterpillars most recognized development programs with over 25 years of educational success. You will get access to and collaborate with global teams in Caterpillar Cat Dealers and Educational Institutions. This role offers the ability to see first-hand the impact of your work through educational development.

Through it allweareone team creating and delivering world-class components and solutions superior to the more about theCaterpillarExperience.

About Caterpillar:

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

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Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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