Product Manager, Operations (Payments & Loans)

Saint Louis, MI - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Product Manager Operations (Payments & Loans)

Reports To: Vice President Product Portfolio Management

Positions Supervised: N/A

FLSA Status: Exempt

Job Summary

The product manager operations (payments & loans) is responsible for driving the product and business planning processes for cross-functional teams within the organization to expand and develop a primary product/solutions portfolio. This position is responsible for analyzing member needs current market trends and potential partnerships to aid in the implementation of effective product management strategies * This is a hybrid/St. Louis position *

Job Responsibilities

The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities duties and skills. Team members may be directed to perform job-related tasks others than those specifically stated in this description.

Drives the execution of all processes in the consumer and business loan and payments (cards money movement) product lifecycle including product and market research competitor analysis planning positioning requirements roadmap development product launch and ongoing product experience.
Assesses current competitor offerings and seeks opportunities for differentiation.
Gathers member and consumer insights and clearly defines problems to solve.
Collaborates with cross functional teams to identify product and experience opportunities and build associated plans to address.
Ideates solutions for Credit Union existing and potential members.
Identifies and socializes performance trends and defines product objectives for effective marketing communications pricing and placement.
Collaborates with Legal Risk Compliance Marketing IT and Operations teams in development quality assurance release of product resource balancing and problem resolution to ensure organizational success.
Manages operational risks to deliver satisfactory regulatory and internal audits.

Required Qualifications

An equivalent combination of education training and experience will be considered.

Minimum of 5 years of related professional experience
High School Diploma required

Preferred Qualifications

Bachelors degree in business or marketing related field preferred.

Knowledge Skills and Abilities (KSAs)

A representation of the knowledge skills and abilities necessary to perform this job competently.

Strong understanding of retail and small business banking credit union operations and member experience.
Experience with product positioning product and program innovation channel and consumer engagement.
Inquisitive agile and strong team player with excellent written verbal and interpersonal communication skills with the ability to develop and deliver presentations/communications that achieve maximum impact.
Ability to navigate at all levels within the organization.
Ability to have strong influence skills and can effectively build a business case and develop a successful recommendation for buy-in.
Proven ability to analyze performance research financials and competitive data to drive strategic and tactical recommendations.
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
Strong attention to detail in a fast-moving environment.
Ability to exercise discretion on confidential matters.

Work Environment

Environmental or atmospheric conditions commonly associated with the performance of this jobs functions.

Hybrid remote and in-office setting; general office environment when in-office

Physical Abilities

The physical demands described below are representative of those that must be met by an employee to successfully perform this jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Ability to work at a computer in a stationary manner up to 8 hours daily.

Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal state and local laws and provides equal employment opportunities without regard to race color religion gender age sexual orientation gender identity or expression national origin military or veteran status disability (including pregnancy) genetic information or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.

Required Experience:

Job Title: Product Manager Operations (Payments & Loans)Reports To: Vice President Product Portfolio ManagementPositions Supervised: N/AFLSA Status: ExemptJob SummaryThe product manager operations (payments & loans) is responsible for driving the product and business planning processes for cross-fun...