Director, Revenue Operations

Harvey

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profile Job Location:

San Francisco, CA - USA

profile Monthly Salary: $ 251 - 339
Posted on: 30 days ago
Vacancies: 1 Vacancy

Department:

Sales

Job Summary

Why Harvey

At Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 700 customers in 58 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.

Our team is sharp motivated and deeply committed to the mission. We move fast operate with intensity and take real ownership of the problems we tackle from early thinking to long-term outcomes. We stay close to our customers from leadership to engineers and work together to solve real problems with urgency and care. If you thrive in ambiguity push for excellence and want to help shape the future of work alongside others who raise the bar we invite you to build with us.

At Harvey the future of professional services is being written today and were just getting started.

Role Overview

The Director Revenue Operations (RevOps) is a strategic cross-functional leader responsible for optimizing and orchestrating the companys go-to-market (GTM) engine. This role oversees Revenue Insights & Analytics GTM Planning Incentive Compensation Design and the Revenue PMO (Program Management Office) ensuring that data process and execution work in concert to drive predictable efficient and scalable growth.

You will partner closely with Sales Customer Success Marketing Product and Finance leaders to design and operationalize strategies that accelerate revenue growth improve conversion across the funnel and ensure organizational alignment around performance metrics and goals.

What Youll Do

1. Revenue Insights & Analytics

  • Lead the design and execution of a unified GTM operating cadence around how GTM metrics are defined distributed reviewed and actioned covering pipeline health conversion metrics retention expansion and efficiency (productivity CAC payback NRR etc.)

  • Develop dashboards and reporting for executive board and GTM teams

  • Translate data into actionable insights that guide GTM investments and strategy shifts

  • Partner with Data & Finance to ensure clean governed and consistent GTM data infrastructure

  • Own the cadence of business reviews (QBRs forecast reviews board prep)

2. GTM Planning & Forecasting

  • Drive annual and quarterly GTM planning processes including capacity modeling pipeline target setting long range planning and resource management.

  • Build headcount and quota deployment models to support growth and manage risk.

  • Partner with Finance on revenue forecasting scenario modeling and budgeting.

3. Compensation Design & Governance

  • Design implement and administer incentive compensation plans for all GTM functions (Sales CS SDR Partnerships)

  • Ensure comp plans align with company strategy are financially responsible and drive the right behaviors

  • Partner with Finance and HR on payout governance and communications

  • Lead quarterly reviews and continuous optimization of compensation structures and SPIFFs

  • Incentive analytics: report attainment and performance distribution metrics and continuously assess the effectiveness of our plan design to deliver against company objectives.

4. Program Management Office (Revenue PMO)

  • Build and lead a GTM Program Management Office responsible for executing strategic initiatives across the revenue organization (e.g. product launches system rollouts process overhauls) with a specific focus on how we deploy and leverage AI tools internally.

  • Define project governance frameworks prioritize cross-functional initiatives and ensure execution against strategic OKRs

  • Establish standardized project management methodologies templates and reporting cadences

5. Leadership

  • Build and mentor a world-class RevOps team spanning analytics incentives systems strategy and PMO functions

  • Serve as the connective tissue across Sales Marketing CS Product and Finance leadership teams

  • Champion data-driven decision-making operational excellence and continuous improvement across the GTM organization

  • Communicate complex operational insights in simple actionable ways to executive leadership

What You Have

  • 10 years of experience in Revenue Operations Sales Operations or GTM Strategy roles with at least 35 years in a leadership capacity

  • Deep understanding of SaaS metrics subscription / usage-based models and the customer lifecycle (acquisition expansion retention)

  • Proven success leading GTM planning analytics or comp design at a B2B SaaS company

  • Strong command of Salesforce (CRM) BI tools (e.g. Omni) and data infrastructure

  • Ability to manage complex cross-functional programs with multiple stakeholders and deadlines

  • Excellent analytical financial modeling and executive communication skills

  • Track record of building and scaling teams processes and systems in high-growth environments

  • Familiarity with sales compensation tools planning systems and project management suites.

Compensation

$251000 - $339000 USD

Please find our CA applicant privacy notice here.

Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing


Required Experience:

Director

Why HarveyAt Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.This is a rare chance ...
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Key Skills

  • Employee Relations
  • Employee Evaluation
  • Management Experience
  • Profit & Loss
  • Conflict Management
  • Operations Management
  • Project Management
  • Budgeting
  • Leadership Experience
  • Supervising Experience
  • Leadership management
  • Financial Planning

About Company

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Professional Class AI – Harvey is the platform built to meet the standards of the world’s leading professional service firms.

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