Commercial Automotive Service Advisor
Share
Job Location:
Nashua, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
27-10-2025
Vacancies:
1 Vacancy
Job Summary
Commercial Automotive Service Advisor
Location: Best Ford Nashua NH
About Best Ford
Best Ford has proudly served the Nashua community and surrounding areas for years delivering excellence in every aspect of the automotive experience. As a trusted family-oriented dealership we are committed to building lasting relationships with our customers and team members alike. Our mission is rooted in integrity professionalism and a relentless drive for quality whether its helping a customer find the right vehicle securing financing or delivering expert service and repairs.
At Best Ford we believe our people are our greatest asset. We foster a supportive growth-minded environment where employees are encouraged to develop their skills advance their careers and contribute meaningfully to our shared success. With a reputation for putting customers first and a leadership team that values accountability and respect Best Ford is more than just a dealership. It is a place to build a future.
Job Type & Schedule
Job Type: Full-time
Schedule: Monday to Friday occasional Saturdays as needed
Work Requirements:
Work Location: In person
Ability to Commute: Nashua NH (Required)
Role Summary
The Commercial Automotive Service Advisor plays a key role in managing relationships with commercial and fleet clients by providing exceptional customer service and ensuring all vehicle service needs are handled efficiently. This position requires an experienced service advisor with strong communication organizational and problem-solving skills and ideally with Ford dealership or commercial vehicle experience.
Responsibilities
Serve as the primary contact for commercial and fleet service customers
Write accurate repair orders and maintain detailed service documentation
Coordinate with technicians to ensure timely completion of maintenance and repair work
Verify warranty and service contract coverage for commercial vehicles
Communicate service updates cost estimates and repair timelines clearly and professionally
Manage multiple accounts while maintaining a high level of organization and accuracy
Build long-term relationships with local business and fleet clients to encourage repeat business
Follow up with customers after service to ensure satisfaction and address any concerns
Work closely with the parts department and service manager to ensure efficiency and accuracy
Maintain knowledge of Ford service programs recalls and warranty policies
Qualifications
2 years of experience as a Service Advisor preferred (Ford dealership experience highly preferred)
Experience working with commercial or fleet clients strongly preferred
Knowledge of vehicle maintenance warranty and repair processes
Excellent communication organization and customer service skills
Strong computer and DMS proficiency (Dealertrack)
Ability to multitask and work effectively in a fast-paced environment
Professional appearance and attitude with a customer-first mindset
Valid drivers license and clean driving record
Why Join Best Ford
Join a high-performance team rooted in integrity professionalism and mutual respect
Work in a dynamic fast-paced environment with a reputation for excellence in the Nashua community
Access ongoing training and manufacturer-backed certification programs
Take advantage of clear paths for career growth and internal advancement
Receive strong support from leadership thats committed to your long-term success
Contribute to a workplace culture that celebrates teamwork reliability and customer-first values
Enjoy a stable long-term career opportunity with a well-established locally respected dealership
Benefits
Competitive Pay
Health Dental and Vision Insurance
Paid Time Off and Holidays
401(k) Retirement Plan
Employee Discounts on Vehicles Parts and Service
Ongoing Factory and Ford Certification Training
Long-Term Job Stability
Equal Opportunity Employer Statement
Best Ford is an equal opportunity employer. We do not tolerate discrimination or harassment based on race color religion sex national origin age disability veteran status marital status sexual orientation gender identity or any other protected characteristic as defined by federal state or local law. We are committed to building an inclusive team and a respectful workplace for all.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Company Description Welcome to The Best Ford of Nashua, where you can find great deals on new Ford and used vehicles. Our dealership is committed to matching cu...
