Manager, CAPLYTA Patient Assistance Program Integration

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profile Job Location:

Titusville, FL - USA

profile Monthly Salary: $ 100000 - 172500
Posted on: 26-10-2025
Vacancies: 1 Vacancy

Job Summary

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

Job Function:

Customer Management

Job Sub Function:

Customer Service Operations

Job Category:

People Leader

All Job Posting Locations:

Horsham Pennsylvania United States of America Titusville New Jersey United States of America

Job Description:

Johnson & Johnson Innovative Medicine is searching for the best talent for a Manager for CAPLYTAs Patient Assistance Program Integration located in Horsham PA or Titusville NJ. This is a duration-based role.

About Neuroscience

Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Neuroscience team tackles the worlds toughest brain health challenges including multiple sclerosis Alzheimers disease Parkinsons disease myasthenia gravis epilepsy major depressive disorder bipolar disorder schizophrenia and autism. This patient-focused team helps address some of the most complex diseases of our time.

Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way.

Learn more at This role is vital for improving patient outcomes in Neuroscience for CAPLYTA by enhancing access to patient assistance. The Manager CAPLYTA Affordability Solutions Integration will help lead in transitioning CAPLYTAs patient assistance program from Intra-Cellular to Johnson and Johnson Innovative Medicines Patient Experience and Customer Solutions (PECS) organization.

This individuals primary responsibilities will include:

  • Operational management of patient assistance programs at the time of transition from Intra-Cellular to Johnson and Johnson Innovative Medicine
  • Support integration lead in conducting program assessment of existing CAPLYTA patient assistance program
  • Participate in shaping the recommendation on when and how to transition existing CAPLYTA patient assistance program to J&J PECS.
  • Lead vendor migration plan for patient assistance program transition
  • Co-lead and/or transition ongoing management of migrated programs to ensure seamless impact for customers
  • Enable tracking and reporting methods to improve program performance understanding and continuous improvement.
  • Analyze program data for insights that inform strategic decisions and strengthen partner alignment.

The goal of CAPLYTA affordability programs is to simplify requirements for patients providers and field support while enhancing accessibility. Building partnerships within the cost support ecosystem is essential for streamlining program management and improving satisfaction.

Collaboration with counterparts is crucial for establishing tracking reporting and analysis methods to evaluate both new and existing program performance. This role requires insightful analysis based on program health to drive continuous improvement.

Commitment to direct communication accountability and budget awareness is key to the success of financial services initiatives that ultimately enhance patient health outcomes.

Qualifications / Requirements:

Education:

Bachelors degree required

Experience and Skills:

  • Experience: Minimum of 6years in healthcare business required; experience in pharmaceutical cost support preferred.
  • Domain Expertise: Experience in patient access call center operations and patient experience.
  • Leadership: Ability to lead and influence team members without direct authority; comfort in ambiguous environments preferred.
  • Data Platforms: Familiarity with data platforms for compliant patient access and affordability programs preferred.
  • Analytics Skills: Strong ability to interpret data for business strategy and success metrics preferred.
  • Program Management: Oversight of multiple interconnected projects ensuring each contributes to the programs goals avoiding redundancy optimizing efficiency and tracking overall progress across the entire integration.
  • Communication Skills: Excellent verbal and written skills to simplify complex concepts and engage effectively with diverse stakeholders.
  • Collaboration: Effective in team environments; skilled in coordinating activities and building partnerships.
  • Resourcefulness: Use knowledge and resources to resolve customer problems and ensure satisfaction; embrace challenges and risks.
  • Accountability: Set and own ambitious goals with proactive follow-through.
  • Flexibility: Adjust priorities dynamically in response to changing circumstances; comfortable in complex environments.

The anticipated base pay range for this position is $100000 to $172500.

The Company maintains highly competitive performance-based compensation programs. Under current guidelines this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporations performance over a calendar/performance year. Bonuses are awarded at the Companys discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance.

Employees may be eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

  • Vacation up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington up to 56 hours per calendar year
  • Holiday pay including Floating Holidays up to 13 days per calendar year of Work Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below. & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

The anticipated base pay range for this position is :

$100000 to $172500

Additional Description for Pay Transparency:


Required Experience:

Manager

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...
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Key Skills

  • Project Management Methodology
  • Project / Program Management
  • Program Management
  • Management Experience
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