Human Resources Representative II

Are we RIGHT for you
The word RIGHT stands for what we VALUE: Respect Integrity Growth Honesty and Teamwork.

Why join our team
Middlesex Water Company (NASDAQ:MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of our services and the individuals who uphold our reputation.
Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical dental and vision benefits 401k paid time off tuition assistance learning and development opportunities employee assistance program and more. To learn more please visit

Job Summary:
The HR Representative is responsible for supporting day-to-day Human Resources operations for New Jersey employees across the Enterprise. This position plays a key role in onboarding benefits administration employee data management and compliance support. The role ensures accuracy timeliness and confidentiality in all HR-related processes while delivering a positive employee experience. Assist subsidiary locations as needed.

Essential Duties and Responsibilities:
New Hire Onboarding & Orientation
Schedule and conduct New Jersey new-hire onboarding benefits and policy orientations.
Collect and process new hire paperwork in accordance with established procedures.
Provide a welcoming informative onboarding experience that ensures new hires understand company policies benefits and resources.

HRIS & Employee Data Management
Input new hire and employee change data into the HRIS system and ensure accuracy of all personnel records.
Maintain up-to-date employee information including status changes contact details and job progression updates.

Benefits Administration
Process New Jersey benefit enrollments terminations and changes using Selerix ensuring all data feeds accurately to carrier systems.
Collaborate with the HR Specialist to verify the accuracy of benefits and beneficiary changes and maintain proper documentation.
Administer COBRA notifications through the third-party administrator for new hires and employees/dependents losing coverage.
Manage New Jersey Commuter Benefit notifications and administration.
Communicate and interpret benefits to employees providing clear guidance and resolving benefit-related inquiries.

Payroll & Personnel Support
Assist Payroll Administrator in the preparation and completion of PSRs for new hires terminations and employee changes (deductions personal data status and benefit updates).
Prepare PSRs for progressions and coordinate with Payroll to ensure updates are reflected in EBS following approved progression reviews.
Process the weekly Fidelity report submit data to Payroll and maintain electronic records for the Enterprise.
Maintain a current 401(k) loan and hardship withdrawal log and file supporting documents in payroll records.

Medical & Compliance Records
Maintain electronic tracking for Respirator Clearance Hepatitis A & B and DOT medical records for new hires terminations and transfers.
Prepare and submit medical files for new hires and employee benefit changes to the HR Specialist.
Administer New Jersey Workers Compensation claims and maintain OSHA reporting log; Ensure FROI are completed and circulated to the proper recipients.

Employee Records & Documentation
Maintain complete organized personnel files for all Enterprise employees in accordance with record retention requirements.
Manage electronic Employee Policy and Benefits Handbooks for New Jersey companies ensuring updates reflect current carrier plans design changes and compliance updates.
Support file maintenance including purging and preparing older records for storage or shredding.

Other Administrative Responsibilities
Maintain the New Jersey ID Badge Program.
Complete employment verification requests following receipt of employee authorization.
Prepare termination packages for departing employees.
Process purchase orders related to HR functions.
Provide support to the HR Department as needed including during Open Enrollment and as backup to the HR Specialist.

Qualifications:
57 years of progressive experience in Human Resources administration.
Strong interpersonal and communication skills with the ability to build trust and relate effectively across all levels.
Demonstrated accuracy and attention to detail particularly with data and numbers.
Ability to manage confidential information with discretion.
Proven capability to prioritize and perform in a fast-paced time-sensitive environment with multiple deadlines.
Proficient in Microsoft Word and Excel; ability to learn and navigate multiple HR systems.
Strong analytical research and problem-solving skills.
Valid Drivers License in good standing as occasional travel will be required.

Compensation & Benefits:
Salary Range: $47878 $71817 annually based on experience and qualifications.
Total Rewards Package Includes: - Medical dental and vision coverage (effective first of the month after hire).
401(k) with company match.
Company paid life and disability insurance.
Paid time off and 12 paid holidays.
Tuition assistance and professional development opportunities.

ADA/Physical Requirements:
This position operates primarily in a professional office environment and routinely uses standard office equipment including computers phones photocopiers scanners and filing cabinets.
While performing the duties of this job the employee is regularly required to sit talk and hear and must be able to communicate effectively in both verbal and written form.
The employee is frequently required to stand walk use hands to handle or feel reach with hands and arms and move about inside the office to access files office machinery and other work materials.
This position requires constant operation of a computer and other office equipment such as printers copiers calculators and telephones.
The employee must have the ability to visually inspect and review hard copy and electronic documents. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
The employee must be able to remain in a stationary position for approximately 50% of the time and occasionally lift and/or move up to 25 pounds.
Use of written verbal and auditory communication and information sources is required to perform job duties effectively.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Work Authorization & Pre-Employment Requirements:
Candidates must be authorized to work in the United States. All candidates must successfully pass a drug screen pre-employment physical background check and possess a valid drivers license in good standing (if required for the position).

Commercial Drivers License (CDL) Positions:
For positions requiring a Commercial Drivers License (CDL) the use of marijuana (including medical marijuana) or any controlled substances whether prescribed or otherwise is strictly prohibited under Federal Motor Carrier Safety Administration (FMCSA) regulations of the U.S. Department of Transportation (DOT). Such use is a violation of federal law and will disqualify candidates from CDL-required positions.

Pay Transparency:
This job posting complies with the New Jersey Pay Transparency Law (effective June 1 2025) which requires employers to disclose salary ranges benefits and other compensation in job advertisements.

Recruitment Fraud Alert:
We have noticed an increase in recruiting impersonations across the industry where scammers attempt to obtain candidates personal or financial information through fake interviews and offers.
All legitimate communications from Middlesex Water Company and its subsidiaries will originate from the following email domains: @ or @.
Any outreach claiming to be from Middlesex Water Company or its subsidiaries that does not come from these domains should be ignored.

Equal Employment Opportunity:
Middlesex Water Company and its subsidiaries are Equal Opportunity Employers and are committed to creating an inclusive environment for all employees.
We consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity or expression national origin age disability veteran status genetic information or any other characteristic protected by applicable law.

Applicant Communication:
Please note: No phone calls please.

We thank all applicants in advance for their interest; however only those selected for an interview will be contacted.