Veterinary ER Receptionist

Veterinary Emergency Clinic Of Central Florida

Job Location:

Orlando, FL - USA

Monthly Salary: Not Disclosed

Posted on: 20 days ago

Vacancies: 1 Vacancy

Job Summary

Receptionist - Veterinary Emergency Clinic of Central Florida (VEC)

Location: Multiple Locations - Central Florida
Job Type: Full-Time or Part-Time
Schedule: Includes evenings weekends and holidays

About Us:
Founded in 1975 VEC is a dedicated emergency and critical care provider for pets across Central Florida. We are a values-driven team committed to providing exceptional service to both our clients and their animals. Our culture prioritizes empathy professionalism and teamwork.

Role Summary:
As a Receptionist at VEC you are the first and last point of contact for pet owners during some of their most emotional moments. Youll provide compassionate efficient and informative service in a fast-paced emergency care setting.

Responsibilities:

Greet clients and their pets with empathy and professionalism
Answer high-volume phone lines triage calls and provide basic information (no medical advice)
Accurately enter client and patient data into the system (Cornerstone)
Collect payments process admissions/discharges and manage paperwork
Maintain confidentiality in compliance with AVMA guidelines and Florida law
Communicate clearly and compassionately with clients and veterinary teams

Qualifications:

High school diploma or equivalent
Previous receptionist or customer service experience (veterinary setting preferred)
Strong computer and typing skills
Excellent communication and conflict-resolution abilities
Ability to remain calm and focused in high-stress situations

Looking for a hospital you can put your client communication skills to good use and continue to grow your education and skill level Veterinary Emergency Clinic of Central Florida is seeking receptionist to join our growing team in Central Florida.

Ability to remain calm and focused
Reliable
Knowledge of receiving triage discharging of patients
Ability and knowledge of reception tasks
Client communication
Team Player!
Veterinary Reception Experience

VEC is a well-known and highly respected small animal emergency practice with multiple locations throughout Central Florida. Our exceptional facilities are equipped with cutting edge equipment.

Current VEC Benefits

Professional growth opportunities
Saving Lives/rewarding profession
Low-cost emergency pet care
401K (with 4% matched)
LTD (VEC Paid)
Great potential for annual pay increases
Health Insurance (VEC Paid)
Life Insurance (VEC Paid)
Dental Insurance (VEC Paid)
Vision Insurance (VEC Paid)
Supplemental Insurance offered
Health Savings Account available
Increased pay for overnights
Increased pay for holidays
Holiday food provided
Vacation and Sick time
Get your shift covered you can take it off you dont have to get time off approved
Easy going/relaxed management
Hardship accommodations/Strong Management support
Elaborate Holiday Party
Uniforms (VEC paid)
VEC sweatshirts/random gifts
Tech week & reception Day celebrated
Special treats/gifts on most minor holidays
Snacks/coffee provided
Limited staff meetings
Paid call-in fees referral fees travel reimbursement

Learn more about our team and hospital at .

Receptionist - Veterinary Emergency Clinic of Central Florida (VEC)Location: Multiple Locations - Central FloridaJob Type: Full-Time or Part-TimeSchedule: Includes evenings weekends and holidaysAbout Us:Founded in 1975 VEC is a dedicated emergency and critical care provider for pets across Central F...