Manager, Operations & People

Washington, AR - USA

Monthly Salary: Not Disclosed

Posted on: 26 days ago

Vacancies: 1 Vacancy

Job Summary

About The Dispatch

At a time of growing industry uncertainty and an alarming erosion of civic discourse The Dispatch stands out as a platform for thoughtful coverage respectful dialogue and a wildly engaged community of paying members. We bring a perspectivewere right-of-centerbut were fiercely independent standing apart from media outlets increasingly engaged in partisan boosterism. Started in 2019 by Steve Hayes the editor-in-chief of The Weekly Standard and Jonah Goldberg editor at National Review The Dispatch has filled a valuable gap in the media ecosystem as captured by articles in The New York Times Vanity Fair The Atlantic and other publications.

About the Role

The Dispatch is seeking a highly motivated media-obsessed generalist to join our team as a Manager Operations & People. This is a hybrid role that sits at the intersection of operations HR and culture perfect for someone who wants to learn how a modern media company really works from the inside out.

Youll work directly with senior leadership including the Chief of Staff President and Executive Editor to keep the trains running and the organization moving forward. Some days youll be updating company policies or onboarding new hires; other days youll be coordinating across teams improving internal systems or jumping in to solve problems no one has touched yet.

This is not a stay in your lane role. Its an opportunity to own projects that matter earn trust quickly and see how strategy editorial and business connect in a fast-moving mission-driven newsroom and growth-stage media company. If youre obsessed with media and curious about how the whole machine works from editorial to operations to growth this role is your backstage pass.

Growth Path

At first youll help leadership get more done taking on the essential (and sometimes unglamorous) tasks that keep the trains running smoothly. Youll organize document schedule and troubleshoot. Youll fix things before they break and youll take ownership of details others overlook.

As you build trust youll start solving open-ended problems: improving onboarding rethinking our internal systems helping shape cross-team communication particularly the intersection of business and editorial.

Over time youll grow into owning company-wide processes and strategic initiatives with a path that could lead toward a senior editor role (if you gravitate toward editorial operations) or Director of Operations / Chief of Staff (if you lean toward business and organizational systems).

This is the steepest part of your learning curve. Youll wear a lot of hats do work that ranges from tactical to strategic and leave with a rare end-to-end understanding of how a modern media company operates at a stage of rapid growth.

Key Responsibilities

Company Operations (40%)
Support OKR tracking all-staff meetings and board meeting logistics.
Lead coordination with key vendors (e.g. cybersecurity HR office management).
Manage operational projects that improve efficiency and employee experience.
Document and improve internal processes SOPs and company knowledge base.
Help ensure timely completion of action items and follow-ups across teams.
Support budget visibility and tracking in collaboration with leadership.

People & HR Operations (30%)
Coordinate all aspects of onboarding and offboarding including system setup training materials and access management.
Maintain and update employee handbook policies and HR documentation.
Manage Justworks GSuite Slack and Asana administrative settings.
Serve as a first point of contact for staff HR and operations questions.
Support recruiting logistics (job postings interview scheduling communication with candidates).
Coordinate with FP&A and HR vendors on payroll benefits and compliance.

Editorial & Team Support (30%)
Partner with the Executive Editor on editorial operations support (e.g. contributor onboarding scheduling Asana workflows).
Coordinate between editorial and business teams to streamline communication and project delivery.
Help plan internal and external events from editorial summits to offsites and team gatherings.
Take notes track decisions and follow up on next steps for key meetings.

Who You Are

35 years of professional experience in operations HR or project management ideally in a media digital publishing or creative environment.
A media obsessive who understands how newsrooms and media businesses work (or wants to learn fast).
Exceptionally organized and proactive with strong attention to detail and follow-through.
A systems thinker who enjoys solving operational puzzles and improving workflows.
Comfortable managing multiple priorities and stakeholders with minimal oversight.
A strong written communicator clear concise and thoughtful.
Entrepreneurial and resourceful you can take a vague ask and turn it into a finished product.

$60000 - $100000 a year

Equal Opportunity

Were committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. Were proud to be an equal opportunity workplace.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

About The DispatchAt a time of growing industry uncertainty and an alarming erosion of civic discourse The Dispatch stands out as a platform for thoughtful coverage respectful dialogue and a wildly engaged community of paying members. We bring a perspectivewere right-of-centerbut were fiercely indep...