Account Management Executive

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Client Relationship Management: Serve as the main point of contact for clients especially Tier 1/Corporate accounts ensuring timely communication on campaign status and plans.

Performance Tracking & Reporting: Monitor report and review campaign progress providing detailed weekly/monthly updates to management and recurring reports to customers.

Renewal & Contract Management: Proactively engage with existing consumers to discuss renewal opportunities and manage new contract agreements.

Sales Lead Verification: Conduct cold/warm calling to verify potential buyer leads from marketing campaigns (e.g. Facebook/Company Websites) before internal distribution ensuring accuracy of information.

Client Onboarding Support: Execute onboarding for new consumers handling inquiries and assisting overseas clients by coordinating with internal teams.

Data Management: Accurately record and maintain all campaign and communication status data.

Client Relationship Management: Serve as the main point of contact for clients especially Tier 1/Corporate accounts ensuring timely communication on campaign status and plans. Performance Tracking & Reporting: Monitor report and review campaign progress providing detailed weekly/monthly updates to m...