Manager, Employee Relations

Orlando, FL - USA

Monthly Salary: Not Disclosed

Posted on: 16 days ago

Vacancies: 1 Vacancy

Job Summary

JOB SUMMARY:

The Manager Employee Relations & Investigations will thoroughly and expeditiously investigate Team Member concerns in a fair unbiased and consistent manner. The ideal candidate will need to have significant experience operating in a fast-paced and guest-facing environment and possess a strong investigative skill set working in Union and Non-Union organizations. Were seeking innovative solution seekers natural collaborators Team Member advocates and culture architects to enable our Teams partners and business to do and be their best.

MAJOR RESPONSIBILITIES:

Responsible for autonomously conducting in-depth interviews and investigations of highly sensitive and complex allegations including gathering and evaluating information; preparing reports determining facts; conferring with managers about issues to creatively resolve problems and answering questions regarding HR processes specific to investigations and discipline; assisting with the preparation of disciplinary documentation.
Develop and implement standardized processes for conducting investigations and tracking and documenting employee relations claims and cases. Maintain detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents into a centralized system.
Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation.
Partner in analysis and revision of Team Member programs policies and practices to sustain a positive work environment.
Provide counseling advice and guidance to Management and HR business partners in dealing with complex or sensitive employee relations issues ensuring fair and consistent enforcement of policies and practices.
Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
Performs other duties as assigned.

EDUCATION:

Bachelors degree in Human Resources Labor Relations or related field required.

EXPERIENCE:

Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements.
Minimum 5 years of increasingly responsible Human Resources generalist experience including experience with employee relations processes/activities.
Minimum of 3 years of experience handling complicated employee investigations and collaborating with legal counsel to document and ensure timely resolutions with investigations.
Strong communication and interpersonal skills. Demonstrated ability to earn trust and work successfully on a wide range of Team Member issues.
Strong prioritization and time management skills.
Ability to work independently.
Strong critical thinking and problem-solving skills.
Sensitive to deadlines and able to work on multiple projects simultaneously.
Ability to maintain strict confidentiality.
Advanced knowledge and experience with Microsoft Word Outlook Excel and PowerPoint.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Consistent attendance is a job requirement.
Advanced degree in Human Resources Labor Relations or related field.
Demonstrated ability to drive HR processes and to deliver high-quality HR services in a fast-paced high-change matrixed environment.
Strong facilitation influencing and conflict resolution skills.
Demonstrates vertical flexibility - ability to shift focus from big picture to getting things done as necessary
Experience with a case database such as Oracle CaseIQ or iSight.
Experience in union/represented environments or the hospitality industry is highly preferred.
Ability to develop integrated solutions from inception to post-delivery assessment.
Occasional flexibility with working weekends and holidays if needed.

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

Required Experience:

Manager

JOB SUMMARY:The Manager Employee Relations & Investigations will thoroughly and expeditiously investigate Team Member concerns in a fair unbiased and consistent manner. The ideal candidate will need to have significant experience operating in a fast-paced and guest-facing environment and possess a s...

JOB SUMMARY:

MAJOR RESPONSIBILITIES:

Responsible for autonomously conducting in-depth interviews and investigations of highly sensitive and complex allegations including gathering and evaluating information; preparing reports determining facts; conferring with managers about issues to creatively resolve problems and answering questions regarding HR processes specific to investigations and discipline; assisting with the preparation of disciplinary documentation.
Develop and implement standardized processes for conducting investigations and tracking and documenting employee relations claims and cases. Maintain detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents into a centralized system.
Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation.
Partner in analysis and revision of Team Member programs policies and practices to sustain a positive work environment.
Provide counseling advice and guidance to Management and HR business partners in dealing with complex or sensitive employee relations issues ensuring fair and consistent enforcement of policies and practices.
Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
Performs other duties as assigned.

EDUCATION:

Bachelors degree in Human Resources Labor Relations or related field required.

EXPERIENCE:

Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements.
Minimum 5 years of increasingly responsible Human Resources generalist experience including experience with employee relations processes/activities.
Minimum of 3 years of experience handling complicated employee investigations and collaborating with legal counsel to document and ensure timely resolutions with investigations.
Strong communication and interpersonal skills. Demonstrated ability to earn trust and work successfully on a wide range of Team Member issues.
Strong prioritization and time management skills.
Ability to work independently.
Strong critical thinking and problem-solving skills.
Sensitive to deadlines and able to work on multiple projects simultaneously.
Ability to maintain strict confidentiality.
Advanced knowledge and experience with Microsoft Word Outlook Excel and PowerPoint.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Consistent attendance is a job requirement.
Advanced degree in Human Resources Labor Relations or related field.
Demonstrated ability to drive HR processes and to deliver high-quality HR services in a fast-paced high-change matrixed environment.
Strong facilitation influencing and conflict resolution skills.
Demonstrates vertical flexibility - ability to shift focus from big picture to getting things done as necessary
Experience with a case database such as Oracle CaseIQ or iSight.
Experience in union/represented environments or the hospitality industry is highly preferred.
Ability to develop integrated solutions from inception to post-delivery assessment.
Occasional flexibility with working weekends and holidays if needed.