Customer Service Associate Full Time Second Shift

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profile Job Location:

Omaha, NE - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

Second Shift (United States of America)

***** Must live in Nebraska or Iowa *****

ShiftDetails:

36 hrs/wk

3pm - 11:30pm w/every other weekend

Why Work at Nebraska Medicine

  • Together. Extraordinary. Join a team that values your skills delivering exceptional care through collaboration.
  • Leading Health Network Work with the regions top academic health network partnering with UNMC to transform lives through education research and patient care.
  • Dignity and Respect: We value all backgrounds and experiences reflecting the communities we serve.
  • Educational Support Enjoy up to $5000/year in tuition assistance a 35% discount at Clarkson College and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!


Required Qualifications:

Minimum of two years customer service experience to include working with multi-line telephone systems required.

High school education or equivalent required.

Ability to type 35 words per minute required with 95% accuracy required.

Ability to demonstrate customer relations skills and the ability to work under pressure while making sound decisions required.

Demonstrate written and oral communication skills and the ability to problem-solve is required.

Ability to maintain confidentiality is required.

Must possess the ability to work independently and contribute to a team environment required.

Preferred Qualifications:

Customer service experience in the healthcare environment preferred.

Associates degree in business communications marketing or related field preferred.

Proficient in Microsoft Word preferred.

Bilingual Spanish as a first/second language preferred.

Knowledge of medical terminology preferred.



Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion marital status sex age national origin disability genetic information sexual orientation gender identity and protected veterans status.


Required Experience:

IC

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.Shift:Second Shift (United States of America)***** Must live in Nebraska or Iowa *****ShiftDetails:36 hrs/wk3pm - 11:30pm w/every other wee...
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About Company

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Nebraska Medicine is the most comprehensive health network in the region, with two major hospitals, more than 1,000 doctors and 40 clinics in the Omaha area.

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