Technical Program Manager
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Job Location:
Arlington Heights, WA - USA
Yearly Salary:
$ 116160 - 174240
Posted on:
16 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description Summary
The Program Manager is responsible for overseeing the end-to-end execution of GE HealthCare Software (medical device software) installation and upgrade projects for existing installed base customer systems. Additionally will manage issues complaints from services customer project team and from field. This role ensures seamless coordination across internal & global teams subcontractors and clients to deliver high-quality outcomes manage performance metrics on time delivery and within budget.Job Description
Responsibilities
Project Management & Execution
Lead planning scheduling and execution of upgrade projects for existing systems.
Lead & execute root cause analysis on complaints / investigations partner with technical and cross functional teams to ensure their tasks are completed as required and in timely manner
Ensure compliance with internal processes quality management standards regulatory compliance and customer-specific requirements.
Track project milestones budgets and deliverables using project management tools. Manage project risks scope changes and other non-standard events throughout the execution
Manage stakeholder communication and progress reporting
Operational Excellence
Monitor installed base performance actively manage program & performance metrics and identify opportunities for improvements and/or cost efficiencies
Support product lifecycle management by coordinating upgrades handling complaints and provide timely patches / support to customers
Ensure quality of deliverables is verified and matching stakeholder expectations
Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected and shared to improve efficiencies
Required Qualifications
Bachelors Degree in Computer Science or in STEM Majors (Science Technology Engineering and Math)with a minimum of 6 years of professional work experience
A minimum of 3 years of work experience with project management & leadership skills
Willingness to work in a hybrid schedule with three days per week on-site in the GE HealthCare Arlington Heights IL office
Willingness to consistently work flexible hours to accommodate needs of global customers and colleagues
Qualified candidates must be legally authorized to work full time without sponsorship at time of hire
Desired Characteristics
Previous work experience managing / working in medical software domain with exposure to FDA or similar regulatory environment
PMP ScrumMaster or related Project Management certifications
5 years previous work experience in Agile software development environment
Strong team player collaborates well with others to solve problems and actively incorporates input from various sources
Experience working with different stakeholders on a global basis
Demonstrated customer focus evaluates decisions through the eyes of the customer builds strong customer relationships creates processes with customer viewpoint and partners with customers to help shape their future initiatives
Strong analytical and strong problem solving skills -communicates in a clear and succinct manner and effectively evaluates information / data to make decisions anticipates obstacles and develops plans to resolve creates actionable strategies and operational plans
Change oriented actively generates process improvements champions and drives change initiatives confronts difficult circumstances in creative ways balances multiple and competing priorities and executes accordingly
Additional Information
GE HealthCare offers a great work environment professional development challenging careers and competitive compensation. GE HealthCare is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19 some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
GE HealthCare provides digital infrastructure, data analytics & decision support tools helps in diagnosis, treatment and monitoring of patients
