Operations Manager

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 26-10-2025

Vacancies: 1 Vacancy

Job Summary

About This Role

The Operations Manager will be primarily responsible for efficient and effective service delivery contract and customer management across their nominated sustainment programs. This role will manage the relationship with Contract Delegates and Contract Authorities and manage customer and services operations across our Training Centres.

As the Operations Manager you will be collaborating with the BD & Strategy Teams Functional and Capability Managers to deliver services. Also where applicable you will manage the on-site operations to ensure that the delivery of CAE services are meeting the requirements of the various contracts in place.

The role we are offering you

Management and oversight of on-site operations including WHS leading an Integrated Platform Team
Manage data and reporting via CAEs reporting tools
Establish and maintain a proactive customer-oriented business relationship with the customer
Lead the Integrated Platform team and representatives of capabilities required to deliver contracted services and act as first point of escalation for any issues within this team
Manage the revenue at a platform level to ensure that the financial performance is in accordance with budget plans.

Our ideal candidate has:

Proven experience in the Project/Program and customer management space
Strong experience within Defence
An eye for risk management particularly in accordance with ISO 31000
Experience within Aircraft/Simulator maintenance engineering and/or technology projects
Sounds financial management forecasting and planning skills are desirable

Location:

Homebush NSW
We operate a hybrid working approach.
Your role will involve some national and possible international travel

What CAE offers you:

Opportunity to make a considerable/positive impact on Australian defence and security
Exciting career paths in a truly global business
Access to a generous ADF Reserve Service Policy

Security requirements

As the Australian Department of Defence is a major client you must be eligible for SECRET (NV1) level Defence security clearance and preferably already hold a current SECRET (NV1) clearance.

Applications

If this role fits what you are looking for and you believe you have the necessary skills and experience click Apply Now and attach your resume.

Read our FY24 Annual Activity and Corporate Social Responsibility Report

Position Type

Regular

CAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race nationality colour religion sex gender indentity and expression sexual orientation disability neurodiversity veteran status age or other characteristics protected by local laws.

If you dont see yourself fully reflected in every job requirement listed in the job posting we still encourage you to reach out and apply. At CAE everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability please contact us at

Required Experience:

Manager

About This RoleThe Operations Manager will be primarily responsible for efficient and effective service delivery contract and customer management across their nominated sustainment programs. This role will manage the relationship with Contract Delegates and Contract Authorities and manage customer a...