Supporter Development Lead

About the role

Are you passionate about connecting people to purpose Christians Against Poverty (CAP) is looking for a motivated Supporter Development Lead to join our dynamic Fundraising & Communications team during an exciting season of growth and transformation.

In this 12-month fixed-term role youll be at the forefront of supporter engagement proactively reaching out to donors at key moments in their journey inspiring a willingness to give and deepening their connection to CAPs mahi. Your goal will be to deliver a first-class donor experience that leaves supporters feeling valued and appreciated while helping to grow essential one-off and regular financial support. As part of a wider fundraising team you will strategically plan and execute campaigns to inspire supporters to start restart and increase their giving.

Reporting to the Fundraising Manager youll play a key role in growing CAPs supporter base building strong relationships communicating CAPs impact and ensuring every interaction reflects our heart for people and leading initiatives that convert supporter interest into financial commitment.

If you thrive in a hands-on fast-paced collaborative and purpose-driven environment and love bringing people together for a cause this could be the perfect opportunity for you.

Key areas of responsibility include:

• Lead the delivery of a high-quality supporter engagement experience that makes supporters feel valued and connected to CAPs mission.
• Plan and execute targeted acquisition reactivation and conversion calling campaigns to increase one-off and regular giving income.
• Accurately process donations generate reports and complete essential fundraising administration tasks.
• Collaborate with internal teams to lead out on a variety of fundraising initiatives and activities.
• Maintain accurate records and reporting to ensure transparency and effectiveness in fundraising efforts.

About you

Youre confident in your ability to communicate effectively with supporters inspiring them to give generously to CAP and helping create the greatest possible impact for whānau experiencing financial hardship across Aotearoa.

You are adaptable and lead yourself well through seasons of change. You dont opt to take a path of least resistance. Instead you leverage your skills and expertise to do what is right for the Kaupapa and the people youre serving.

You are proactive growth-minded and committed to continuous improvement both in yourself and in the fundraising initiatives you lead. You are ready to undertake a journey not only committed to your own professional and personal transformation but you are deeply invested in enabling transformation in others.

Youll also bring relevant experience for the role:

• A strong personal alignment with the foundational Christian philosophy organisational identity culture and values of CAP
• Excellent phone skills and comfortable driving donor engagement through all call types.
• Comfortable using data insights to guide decision-making and campaign strategy
• Strong interpersonal and relationship-building skills
• Strong administration and organisational skills
• Able to prioritise workload efficiently and manage time effectively
• Must hold and maintain a full drivers license

Please refer to the Job Descriptionfor a detailed outline of the role as well as the skills abilities and attributes we are looking for.

About CAP

Christians Against Poverty (CAP) is a professional and client-centric service provider. We are a not-for-profit organisation with a vision of Ending money chaos in Aotearoa.

CAP provides free practical help and hope to people living in unmanageable debt and hardship. Partnering with over 103 local churches across Aotearoa CAP releases New Zealanders into lives of fullness and freedom.

Each day we are guided by our three values:mutual thriving; giving our best to people we serve; with Jesus.

Read stories of lives changed at of the benefits of working at CAP

• Youll be joining an organisation with recognised expertise in the sector committed to constant learning and development so we can consistently give our best to people we serve
• Thrive in a flexible environment that puts priority on connection growth and ownership of your hauora/wellbeing
• Cultivate and enrich your faith at the same time as your career in a workplace committed to karakia/prayer discernment and a with Jesus approach
• Work in a Te Tiriti-honouring organisation drawing on the spirit of mutual flourishing inherent in Te Tiriti of Waitangi
• Tangible benefits include EAP flexible working options & 37.5 hour working week
• Best of all you will be a part of New Zealanders being released from money chaos and taking steps towards Jesus

Application Information

Please note that you will be required to disclose any convictions or pending charges in your application and a Ministry of Justice vetting check with acceptable results will be a condition of appointment to this role. Please seeCAPs Police Check Policyfor more details.

There is no closing date for applying for this role however the vacancy will close as soon as a suitable candidate is found. Get your application in now!