Devops — Application Production Support (Hybrid)

DEVOPS APPLICATION PRODUCTION SUPPORT (HYBRIDLISBON)

Portuguesecompany hires for hybrid position
Location: Lisbon Portugal
Candidatesmust already live in Portugal
Start Date: December/2025
LanguageRequirements: Fluent English and Portuguese
Seniority:815 years (10 years preferred)
Sector: Banking
Instructions:Please send your CVs in English and make sure to include all skills andexperience that match the requirements of the opportunity. This willsignificantly increase your chances of success

About the role

Join a dedicated Application Production Support team that providesoperational excellence for transversal applications used by internal will combine DevOps engineeringand production support to keepmission-critical services available resilient and continuously improved. Thisrole is highly technical hands-on and requires strong experience with Linux servers automation CI/CD andcloud/container platforms. Onlyapplicants who clearly demonstrate the mandatory skills and experience on theirCV will be considered.

What you will do (core responsibilities)

Provide L1/L2functional & technical support for applications (incidents changerequests support items) via ServiceNow/JIRA.

Manage incidentscrisis calls and communications ensuring resolution within SLAs.

Monitor application status and infrastructure server resources; performregular environment validations.

Design install administer and troubleshootapplication environments; propose and implement optimizations.

Build and maintain CI/CD pipelines automated deployments rollbacks anddelivery industrialization.

Participate in capacity planning continuity& problem management obsolescence and asset management.

Support projects: define solutions validateserver/instance migrations standardize practices and contribute to toolingevolution.

Produce tactical fixes to resume processesquickly and lead root-cause analysis with appropriate escalation.

Contribute to non-functional requirements forapplications before production and to projects that reduce support effort.

Important:you must show relevant examples on your CV of production support DevOpsactivities (incidents handled CI/CD pipelines built migrations validatedautomation scripts on-call experience).

Main tasks (day-to-day)

Monitor and report server & applicationhealth; review and improve scripts prior to UAT.

Plan and execute technical tasks; report statusto Project Managers/Tech Leads.

Propose server or script optimizations andimplement them.

Annual capacity planning and continuousimprovements to delivery processes.

Ensure adherence to IT best practices securityguidelines and ITIL processes.

Technical skills must appear on your CV

Red HatLinux / Linux server administration proven experience.

DevOps& Automation: Ansible scripting (Python) CI/CD (JenkinsGit/GitLab) Terraform.

Containers& Orchestration: Docker Kubernetes / OpenShift HELM.

Cloud& Managed Services: AWS / Azure / IBM Cloud (practical exposure).

Applicationperformance & monitoring: Dynatrace or similar APM tools.

Git /GitLab (branching CI flows) ArgoCD HashiCorp tools(Vault Terraform).

Experience in industrialization / automation of deliveries deployments androllbacks.

Strong background in production support incident management and operationalrunbooks.

CV must show concrete examples: projects whereyou implemented CI/CD pipelines automated deployments managed Kubernetesclusters handled on-call rotation and resolved production incidents.

Soft skills & attitude

Excellent communicationand stakeholder management.

Autonomousproactive and results-driven.

Strong teamplayer with ability to propose process improvements.

Analyticalstress-resilient and able to prioritize under pressure.

Creative thinker who can design tactical workarounds andlonger-term fixes.

Availability & working mode

On-call and shift participation requireddepending on production needs.

Willingness to work extraordinary hours forcritical rollouts / incidents.

Keywords includethese in your CV (for ATS & recruiter matching)

DevOpsApplication Production Support RedHat Linux Ansible Python CI/CD JenkinsGit/GitLab Terraform Docker Kubernetes OpenShift HELM Argo CD HashiCorpVault Dynatrace Monitoring Incident Management ServiceNow JIRAAutomation Deployments Rollbacks Capacity Planning ITIL On-callProduction Support Lisbon.

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