Shop Assistant

Prague - Czech Republic

Monthly Salary: Not Disclosed

Posted on: 25-10-2025

Vacancies: 1 Vacancy

Job Summary

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. With more than 10000 colleagues we provide our products and services in around 90 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

Position Overview

Customer Care post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including. Remote Customer Service providing customer service and support in-person via phone online chat or text.

Key Responsibilities

Representing the company in accordance with its policy and in line with strategy and objectives
Direct sales support in the ostomy products AWC products and other store assortment
Sales and provision of services in compliance with applicable regulations for this position
Providing information in accordance with company etiquette and culture information is up-to-date accurate and substantiated
Marketing programs participation in the implementation of programs to increase sales and improve service quality
Maintaining appropriate and helpful communication with colleagues
Direct responsibility for meeting store sales targets
Direct responsibility for goods and cash in the store

Key Requirements

Dispense and sell goods in the store in accordance with applicable regulations
Actively identify customer needs collect relevant information from the market and pass it on to the direct supervisor
Participate in meetings with patients as part of assigned tasks participate in the preparation of seminars and other events organized in the store and outside it
Participate in regular meetings organized by the company
Participate in meetings organized by another entity that is directly related to improving the quality of sales or dispensing of the stores assortment with prior approval from the direct supervisor
Act independently within the scope of assigned responsibilities
Cooperate in the implementation of marketing programs
Basic knowledge of working on a PC

Qualifications/Education

High school graduate
Education as a pharmaceutical laboratory technician is an advantage
Previous work experience in a similar position
Sales skills
Experience in healthcare environment is an advantage
High motivation initiative and proactivity

Working Conditions: Position is based and executed in Prague shop.

Our transformation will change your career. For good. Youll be pushed to think bigger and aim for excellence. Your ideas will be heard and youll be supported to bring them to life. Therell be challenges. But stretch yourself and embrace the opportunities and you could make your biggest impact yet.

This is stepping outside of your comfort zone.

This is work thatllmoveyou.

#LI-GM1

#LI-Onsite

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media text message email or phone call about recruitment at Convatec do not disclose any personal information or pay any fees whatsoever. If youre unsure please contact us at .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee

If you are an active employee at Convatec please do not apply here. Go to the Career Worklet on your Workday home page and View Convatec Internal Career Site - Find Jobs. Thank you!

About ConvatecPioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. ...