Coordinator, Learning

We are banking at another level.

Choosing BDC as your employer means working in a healthy inclusive and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions a Defined Benefit Pension Plan a $750 wellness and health care spending account to name a few

• In addition to paid vacation each year five personal days sick days as necessary and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning training and development and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

We are looking for a Coordinator Learning to lead the development coordination implementation and deployment of various learning and talent development initiatives.

Learning Management System (LMS i.e. Workday Learning) administration is key to this role as well as coordination of all learning efforts including deployment of all initiatives (online virtual in class) activities planning and scheduling as well as material coordinating. Troubleshooting technical issues and providing excellent customer service is required as the Learning Coordinator is the key contact for all questions and addition to supporting our Learning initiatives the Learning Coordinator will support different talent and employee experience initiatives.

CHALLENGES TO BE MET

• Administrating and managing the LMS (interface catalog assignments deployment upload content testing courses communications reports and regular maintenance);

• Coordinating different Learning as well as Talent initiatives including logistics communications and systems;

• Communicating and promoting initiatives via online communities in person or virtual contacts videos etc.;

• Supporting learning program curation efforts as needed;

• Connecting and maintaining relationships with external service providers to resolve problems update courses and fill out test and bug records;

• Collaborating with different business units to determine and deploy learning programs and talent initiatives;

• Providing exceptional customer service to employees regarding all enquiries relating to learning and offer technical support in the event of problems with the learning center or materials within;

• Staying current with industry trends and best practices in learning technology and learning deployment strategies;

• Provide LMS training and demos to managers and employees as required;

• Host live virtual training as the technical support resource.

• Coordinating the preparation of progress and evaluation reports for a specific course or group of courses.

• Collaborate with the various HR expertise centers as well as HR business partners to maintain an integrated calendar of the various events that will take place as part of BDCs operations.

• Advise support and inform Senior Learning and Development Advisors of any risks that may affect the deployment of training.

WHAT WE ARE LOOKING FOR

• Bachelors degree in administration or HR;

• Between two and three years experience in administration technical support or HR;

• Experience of LMS administration (Workday) an asset;

• Tech savvy and willing to learn new tools;

• Aptitude for problem solving analysis and critical thinking;

• Knowledge of MS Office (Word Excel PowerPoint OneNote);

• Great attention to detail meticulous approach;

• Ability to organize workload in order to meet strict timelines and manage priorities (multitask);

• Self-reliant problem solver;

• Creative innovative open-minded; and Customer focused;

• Bilingual (English and French).

Proudly one of Canadas Top 100 Employers and one of Canadas Best Diversity Employers we are committed to fostering a diverse equitable inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application please do not hesitate to contact us at .

While we appreciate all applications we advise that only the candidates selected to participate in the recruitment process will be contacted.