Administrator

Worcestershire - UK

Monthly Salary: Not Disclosed

Posted on: 25-10-2025

Vacancies: 1 Vacancy

Job Summary

About Us

Company Overview

Feedwater Limited is a privately owned chemical manufacturer specialising in water treatment. Based in Wirral UK we serve clients nationwide and have a global presence. We value inclusivity customer focus and collaboration aiming to enhance safety compliance and efficiency for organisations relying on water.

Administrator Position

We are hiring a full-time Administrator (37.5 hours/week) on a 12 month fixed term contract (FTC) for our Moreton Wirral Head Office. The role covers clerical duties across two departments including answering phones processing orders work on customer portals. Some flexible hybrid working is available subject to office needs.

Key Responsibilities

Organising documents and general office tasks
Handling phone calls and directing enquiries
Entering sales orders
Issuing invoices
Maintaining accurate customer records
Providing cover for Sales/Administration teams
Updating customer Portals
Processing card payments

Organising & Planning :

Plan and maintain the scheduling plan spreadsheet for your assigned region
Control the allocation of scheduled work on a regular basis planning as far ahead as possible (currently six months) to support Management with resource and personnel planning.

Work Coordination:

Respond to call-out requests assess priorities and arrange visits accordingly.
Organise installation and scheduled water hygiene works liaising with equipment production chemical production SSD and sales/account managers regarding availability and delivery.

Ensure correct RAMS are sent to the site contact in advance.

Documentation & Reporting:

Check and generate monthly job sheets for scheduled work before issuing to engineers.
Sign off completed jobs and update Lotus Notes with information for C4/C5 works.
Send all reports to customers.

Skills and Experience

Applicants should demonstrate:

Strong attention to detail and data accuracy
Excellent verbal and written communication
Good organisational and time management skills
Effective problem-solving abilities
High-quality customer service skills
Confidentiality with sensitive information
Ability to multitask and work as part of a team
Basic understanding of financial processes

Desirable:

Experience with Sage or Dynamics 365; prior office experience in a small-to-medium business.

What We Offer

25 days holiday plus Bank Holidays
Company Sick Pay
Real Living Wage employer
Employee Benefits Scheme
Access to online GP physiotherapy and counselling
Training and skills development opportunities
Supportive family-feel company culture
Free onsite parking with EV charging

Equal Opportunities & Application

We welcome applications from all qualified candidates regardless of background and provide reasonable adjustments throughout recruitment. For assistance contact This vacancy may close early if sufficient applications are received.

Required Experience:

Junior IC

About UsCompany OverviewFeedwater Limited is a privately owned chemical manufacturer specialising in water treatment. Based in Wirral UK we serve clients nationwide and have a global presence. We value inclusivity customer focus and collaboration aiming to enhance safety compliance and efficiency fo...