Manager, Change Enablement

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CORE JOB SUMMARY

The Manager Change Enablement (A) oversees the Change Enablement team and drives adoption strategies across HCM programs projects and recurring system releases (e.g. Workday bi-annual UKG quarterly updates). This role ensures that employees managers and HR partners successfully transition through system and process changes by embedding change enablement into the project lifecycle managing a small team (Instructional Designer Training & Adoption Coordinator) and partnering with the Communications Team to deliver consistent and effective messaging.

CORE JOB FUNCTIONS

Leads and manages the HRT Change Enablement team including the Instructional Designer and Training & Adoption Coordinator. Provides coaching and performance feedback to support team development and career growth. Assigns and balances workloads across programs projects and release activities to optimize team efficiency. Fosters a collaborative team culture focused on employee experience and successful adoption of change. Owns the change enablement strategy across HCM programs projects and system releases (e.g. Workday bi-annual releases Cornerstone UKG quarterly updates). Partners with Finance and Supply Chain teams to support Workday-related initiatives and ensure cross-functional alignment. Collaborates with HRIS/Configuration and HR leaders to review release notes prioritize changes and assess business impacts. Develops change enablement roadmaps including readiness planning adoption metrics and risk mitigation strategies. Presents readiness and adoption metrics and associated risks to governance committees and executive sponsors. Serves as the primary liaison to the Communications Team for HCM-related change communications. Provides input on communication impacts target audiences timelines and training needs for enterprise-wide messaging. Reviews and approves final communication content to ensure accuracy and alignment with HCM context. Aligns change enablement efforts with organizational goals employee experience standards and system capabilities. Improves change enablement practices by incorporating feedback lessons learned and industry best practices. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelors Degree in relevant field required

Certification and Licensing:

Refer to department description for applicable certification requirements

Experience:

Minimum 5 years of relevant experience required

Knowledge Skills and Attitudes:

• Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
• Organizational Development: Ability to implement strategies to improve organizational effectiveness engagement and manage change.
• Financial Oversight: Knowledge of financial operations and management.
• Team Leadership: Ability to create and maintain a cohesive and productive team environment build positive working relationships and work collaboratively with others.
• Technical Proficiency: Skilled in using office software technology and relevant computer applications.
• Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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