Responsibilities:
Handle all materials received in the Mail Center receive review receipt document process prepare identify separate deliver transport etc..
Deliver pickup and transport materials within between to and from various departments. (Cover other accounts in the VA and DC Area)
Deliver office supplies.
Deliver within the building and other locations. Collect data for reports
Ensures Customer Service area is always staffed and provide back up for call outs.
Maintains records and files
Must have good working knowledge of postal regulations
Must have good working knowledge of computer basics
Provide problem resolution
May deal with difficult or irate customer periodically
Ensures equipment is in good working order equipment maintenance
Interfaces with the client contact when required
Keeps manager informed of operational efficiencies and potential problems
May be required to work overtime periodically
Able to set priorities
Must be flexible to adapt to changes
Must demonstrate leadership qualities
Special Skills/Requirements
High School diploma or equivalent (GED).
Minimum of 2 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
1-3 years experience with Microsoft Office Software (Word Excel etc.).
Excellent customer service skills; must possess a can do attitude.
Excellent communication skills both verbal and written.
Ability to effectively work individually or in a team environment.
Competency in performing multiple functional tasks.
Attention to detail.
Ability to handle mail or hand cart as well as flatbed.
Must be able to lift up to 50 pounds.
Must have a clear background and drug test.
Required Experience:
IC
The Millennium Group your on-site outsourcing trusted advisors providing integrated office & facilities management, digital mail & print services.