Auction Coordinator UCC and Audits (US Based Client)
Share
Job Location:
Quezon City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
17 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Employment Type: Full-Time Employment
Work Setup: Onsite onboarding for a two to four weeks followed by a transition to a remote setup.
Work Schedule: Night Shift (Following U.S. Eastern Time Zone)
Location: Eastwood Libis Quezon City
Salary Package: 50000 PHP to 60000 PHP/Monthly
Position Overview:
We are seeking a meticulous and proactive Auction Coordinator to specialize in UCC processes and compliance this critical role you will be responsible for conducting thorough UCC searches and filings as well as performing detailed audits of legal documentation and lease agreements to ensure regulatory and company compliance.
Your core focus will be on mitigating risk and maintaining the integrity of our auction lifecyclefrom initial draft to final launch. This includes monitoring account statuses managing critical documentation and providing regular reporting on findings. You will serve as a key operational partner with the Account Manager and collaborating with internal teams to resolve issues improve processes and ensure the seamless and compliant execution of all client auctions.
This position is ideal for a detail-oriented individual with a strong understanding of compliance frameworks and a passion for operational excellence.
Responsibilities
- UCC Search Management: Conducting comprehensive Uniform Commercial Code (UCC) searches and accurately preparing and filing all necessary steps needed in Ai Lean if positive results.
- Compliance Audits and Review: Performing detailed audits of our legal documentation to ensure regulatory compliance identify discrepancies and mitigate risk. Maintain account manager success by ensuring customer accounts are compliant and on time and in the right phase. This includes reviewing the processes and the platforms to make sure the information is accurate and report any bugs if found. Ensure all auctions and listings comply with regulatory and company standards.
- Lease Agreement Audits: Reviewing and auditing lease agreements to validate compliance on our legal notices and clear to sell
- Reporting: Providing regular weekly/monthly reports on audit findings compliance status and project progress.
- Team Collaboration: Collaborate with internal teams to resolve client issues and optimize service delivery.
- Documentation and Record Management: Maintain accurate records of auction drafts proofs and launches in auction and ops trackers. Monitor auction timelines deadlines and client deliverables to ensure smooth operations.
- Daily Control on Customer Risks: Maintain oversight of account statuses addressing potential issues proactively and participating in weekly operational reviews to ensure customer satisfaction. Proactively identify opportunities to improve client experience and platform usability.
- Operational Support and Special Projects: Assist in the development implementation and maintenance of operational processes and procedures. Provide day-to-day support to ensure smooth and efficient operations across different departments. Participate in special projects and ensure operation and customer activities comply with standards to ensure impeccable service delivery.
Job Requirements:
- At least 3 years of experience in account coordination client support or operations preferably in SaaS compliance or auction-related industries.
- Familiarity with compliance regulations (e.g. financial legal or asset management sectors) is a plus.
- Strong technical aptitude; experience with compliance software auction platforms or digital asset management tools is desirable.
- Excellent communication skills (written and verbal) with a client-focused approach.
- Highly organized with the ability to manage multiple projects and deadlines.
- Proficiency in Zendesk Microsoft Office Excel and collaboration tools (e.g. Slack Zoom).
- Problem-solving mindset and ability to work independently and as part of a team.
- Have a professional and reliable connection and working environment.
- Experience in the auction self-storage real estate or financial services industry is preferred
- Experience with working in a start-up environment is highly preferred
WHY INTELASSIST
We grow together. We value your effort. We aim to empower you.
Required Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
: Work collaboratively with a team to ensure the complete and timely collection of medical records, billing information, and other materials collected on behalf of our customers (Law Offices).Qualifications as follows: Excellent Communication Skills (Oral and Written)Ability to exp
