Manager, Automation Systems

SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.

Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .

What were looking for

We are seeking an experienced Manager Automation Systems to join our team. This is a hands-on role that requires you to operate both strategically and tactically. You will manage a team of Systems Engineers who work on automation enhancement and modernization projects for stakeholders across the enterprise while taking a hands-on approach where needed. The ideal candidate has driven enterprise-wide automation solutions has a problem-solving mindset and a passion for streamlining processes across enterprise applications.

What youll be working on

• Lead and mentor a team of business systems engineers focused on automation and integration.
• Partner with stakeholders to identify automation opportunities and help define an automation roadmap that balances strategic initiatives with tactical needs.
• Oversee architecture design and execution of workflows using integration/automation platforms.
• Take a hands-on role in the design and development of complex automation workflows and integrations as needed.
• Serve as a subject matter expert on integration/automation platforms (e.g. Workato Boomi MuleSoft).
• Ensure solutions follow best practices in security scalability and maintainability.
• Ensure best practices for documentation testing and change management are followed.
• Drive adoption of automation solutions across the organization through effective communication and training.
• Manage vendor relationships licenses and system administration responsibilities.

Wed love to hear from people with

• 7 years of experience in business systems automation or enterprise applications with at least 2 years in a leadership role.
• Strong technical expertise with integration and automation/ AI platforms (e.g. Workato MuleSoft Glean etc).
• Hands-on experience delivering solutions across ERP CRM HRIS or other SaaS business applications.
• Proven ability to lead cross-functional initiatives and manage competing priorities.
• Detail-oriented able to prioritize multiple tasks under tight deadlines and able to work in an efficient quick and organized manner
• Strong communication and stakeholder management skills.
• Experience mentoring technical staff and fostering team development.
• System certifications (Workato Mulesoft etc) is a plus
• Experience working in a scrum environment is a plus

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Why SurveyMonkey Were glad you asked

At SurveyMonkey curiosity powers everything we do. Were a global company where people from all backgrounds can make an impact build meaningful connections and grow their careers. Our teams work in a flexible hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life.

Weve been trusted by organizations for over 25 years and were just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving opening new hubs in Costa Rica and India crossing the threshold of 100 billion questions answered and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company valueslike championing inclusion and making it happenby embedding them into how we hire collaborate and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.