Client Development Manager
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Job Summary
About the Role
You will be responsible for delivering business growth across a portfolio of existing Key Supplier accounts these customers are of strategic importance to Nielsen Brandbank and part of your role will be focused on delivering revenue service alignment and strategic positioning of key products and services. Alongside a Customer Success Manager you will be a primary point of contact for your clients.
You will also be responsible for securing client renewals and you will support our Client Delivery Managers with shared accountability for the generation of New Business revenue for your portfolio of clients with a particular emphasis on increasing the suite of services our clients have on our platform.
You will be responsible for achieving Quarterly targets; primarily these will be revenue based but you will also be accountable for consistently improving retailer coverage metrics and expanding the suite of solutions purchased by our clients.
The ideal candidate will be comfortable influencing senior external stakeholders strong sales skills a track record of using data and tools to drive business growth and be comfortable with owning their own diary.
Your Responsibilities
Delivery of business growth from adoption and increased volumes of NIQ Brandbank Non-Core Services
Accurately forecasting revenue to the Senior Client Development Manager and ensuring there is a consistently strong pipeline to deliver targets. This is generally on a monthly basis but you may be asked to provide additional forecasts at your managers discretion.
Developing a full understanding of the NIQ Brandbank value proposition.
Building a rapport with your supplier base frequently contacting them to understand their service requirements and identify potential areas where NIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction.
Using the above knowledge to create Account Development Plans in partnership with our Client Delivery Executives. This should include Objectives Goals Strategies & Measures detailed for all relevant accounts.
Supporting clients with account and license management
Creating engagement plans to resolve any ongoing client issues and working with various business functions to drive process improvement and achieve consistently strong customer satisfaction.
A Little Bit About You
If you are a strategic sales person with a proven track record of achieving and exceeding sales targets and KPIs and thrive in a busy environment this role is for you!
We are looking for an influential sales professional to drive growth in some of our larger Customers.
Preference within the FMCG sector preferred but not essential.
The role is located in Norwich with the option of Hybrid working.
Your Qualifications
Proven track record of managing revenue targets with a strong desire to consistently overachieve against both personal targets and objectives ideally with high value / blue-chip clients in a Commercial function.
Demonstrable sales and key account management experience.
Experience in strategic sales planning and implementation including pipeline management within high value / blue-chip clients in a Commercial function desired
Proven ability to work collaboratively as part of a diverse team in a fast-paced environment.
Highly organized and able to prioritise workload driven with good time management skills and excellent attention to detail.
Excellent communication skills both written and verbal with strong presentation skills and the ability to network effectively. This includes the ability to present at Board Level and control meetings to your desired outcome.
Other Things You Should Know
You may be asked to undertake additional duties to those above either on a temporary or permanent basis which the Company reasonably believes you are capable of carrying out or for which you will be trained.
There may be requirements and opportunities for travel both nationally and internationally as part of this role.
This role will be eligible for The NIQ Brandbank Quarterly Sales Incentive Plan commission scheme. Entitlement to SIP will be based on performance against revenue targets and any other relevant KPIs.
What we can offer:
Work in dynamic environment engaging with local and global companies
The opportunity to pitch leading innovative products
Benefits & flexible working hours
Hybrid work place set up
Staff and team events
Internal trainings will be provided together with detailed onboarding agenda.
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
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Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holi ... View more
