Outreach and Diversion Specialist (OMAP) (veterans preferable)
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Job Location:
Sarasota, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
25-10-2025
Vacancies:
1 Vacancy
Job Summary
Job Summary/ Function
The Diversion and Housing Specialist is a key team member whose primary responsibilities include providing Diversion and Rapid Resolution services to veterans and families facing a housing crisis and/or potential housing crisis in order to stabilize their housing addition the Diversion and Housing Specialist works in conjunction with the Housing specialist to maintain a housing stock of rentals and assist Veterans and families with the rental process.
Diversion Responsibilities
Primarily responsible for all homeless diversion and rapid resolution interventions in the service area. Must exhibit advanced skills in outreach engagement and rapport building; conflict mediation problem solving documentation data management and the ability to coordinate and collaborate at a community level.
Make initial person-to-person contact with clients referred for services within 72 hours.
Conducts an initial screening of each eligible clients needs to determine diversion intervention.
Determine and document each applicants eligibility for the Homeless and Prevention Services Department within 2 working days of the initial person-to-person contact with the potential client.
Work with regional state and local VA programs including hospitals outpatient clinics VET centers and Veterans Benefit Units to coordinate client appointments for VA benefits identified during the initial screening.
Work with state and local not-for-profit agencies and other community-based
Knowledge Skills and Abilities
Collaborative Skills & Competencies: Ability to form collaborative alliances and contributions in a team oriented work environment.
Communication Skills & Competencies: Professional written and verbal communication skills in Standard English. Communication and concise articulation of information to others.
Cultural Competency Skills & Competencies: Adaptable in culturally diverse environments respect for cultural differences and comfort level working with military and veteran cultures.
Customer Service Skills & Competencies: Ability to build trust using listening skills conflict resolution and mediation and going above and beyond to be helpful and pleasant.
Coach-ability: Receptive to feedback willing to learn and embrace continuous improvement.
Time
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Jewish Family &Children’s Serviceof the Suncoast A Message From Our CEODr. Helene Lotman JFCS Groups, Activities, Meetings, and Events. JFCS holds regular support groups, meetings, training sessions, and other activities. If you have any questions, please feel free to call or email us ... View more
