Digital Solutions Manager Future Opportunity

Primary Function of Position

The Digital Solutions Manager (DSM) will focus on leading the execution of current and future digital strategies through managing building and developing the Digital Solutions business development team and leading projects and programs. The DSM will be responsible for administration organization execution and adoption of Intuitives enhanced digital solutions by partnering with customer marketing sales and other core Intuitive teams. The ability to create and coordinate detailed project plans and inspire engagement from cross functional teams will be critical to the success of this role. Will work to expand the footprint of Intuitives existing da Vinci platform by promoting enhanced digital solutions to targeted customers turning opportunities into action and building efficiencies over time. The DSM will serve as the liaison between internal teams and the customer to drive integration of new and emerging data programs. This includes prioritizing and organizing activities up to and including measurement of targeting product utilization help and development. The DSM will regularly manage and facilitate meetings build solid relationships solve critical business challenges and create new programs and processes with the goal of advancing customer engagement and adoption.

Roles & Responsibilities:

• Recruit train and manage the activities of the Digital Solutions business development team.
• Develop and implement activities to increase adoption and utilization of digital solutions through targeting customer help and continuous consultation with customers on functionality and benefit.
• Establish daily goals and monthly targets of outbound calls manage engagements meetings and qualified opportunities for the Digital Solutions business development team.
• Host/facilitate process execution cycles for recurring processes such as project planning resource management and portfolio research across the customer base.
• Triage responsibilities between the internal corporate and commercial sales teams
• Effectively partner with cross-functional teams in the corporate office to interpret assigned business and needs.
• Develop and manage change management and adoption implementation including training activities for the assigned portfolio.
• Solicit customer and cross-functional feedback to ensure customer satisfaction and project adoption. Serve as a continuous improvement feedback loop to the Product Management teams. Prepare to change course as needed.
• Monitor and report project status for project milestones documentation and deliverables to stakeholders sponsors and management.
• Dependably manage administrative tasks; reporting outcomes of help activities submission of expense reports etc.

Qualifications :

Skills Experience Education & Training

• Bachelor degree in business marketing or related field required
• Minimum 5 years in business development with 2 of those in management
• Medical or software business development experience preferred
• 2 years experience leading projects required
• Experience developing key customers strategic accounts and/or IDNs a plus
• Proven experience with cross-functional partnership
• Demonstrated success with influencing customers and leadership via phone
• Highly organized and able to manage time in a fast-paced environment
• Proven communication skills both written and verbal

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target base compensation ranges are listed.

Remote Work :

Yes

Employment Type :

Full-time