Field Service Technician Contract to Hire

Tucson, AZ - USA

Monthly Salary: Not Disclosed

Posted on: 19 days ago

Vacancies: 1 Vacancy

Job Summary

Temp

Summary:

Technical Support position is based in Tucson AZ (85757) and focuses on providing on-site and limited remote IT support. This is a hands-on field technician role responsible for driving to multiple customer locations daily to provide technical support troubleshooting and maintenance services while ensuring all SLA are met within a 46-hour response window.

Requirements:

25 years of relevant IT or field service experience preferred (training provided for qualified candidates with less experience).
Strong hands-on hardware repair experience (printers PCs POS systems).
Familiarity with ticketing systems and break-fix troubleshooting.
Basic networking knowledge (wired/wireless).
Excellent communication problem-solving and customer service skills.
Preferred Certifications and Experience
CompTIA A certification (preferred not required).
Experience or certification with Laser printer Plotter Formatter HW repair a plus.
Experience with OEM PCs/Dell HP and Lenovo is highly desirable.
Must successfully complete and pass technical training and certification upon hire to support the accounts.

Additional Details

Location: Tucson AZ 85757.
Travel: Extensive driving between assigned client locations; mileage is fully reimbursed.

Scope:

Provide on-site technical support for network and wireless infrastructure access points computers kitchen display systems and digital boards.
Perform hardware and software diagnostics break-fix and IMAC (Install Move Add Change) work to minimize downtime.
Support general IT needs across multiple clients and locations (restaurants retailers banks etc.).
Maintain compliance with client SLAs and ensure timely and detailed ticket updates using a ticketing system.
Plan efficient daily routes and adapt quickly to changing schedules or priorities.
Provide outstanding customer service and professional communication with staff and management.
Perform administrative and training tasks remotely as needed.

Pay Rate - $20.00

Please send resume to OR

Required Experience:

TempSummary:Technical Support position is based in Tucson AZ (85757) and focuses on providing on-site and limited remote IT support. This is a hands-on field technician role responsible for driving to multiple customer locations daily to provide technical support troubleshooting and maintenance serv...