Customer Service Rep Cashier

Washington, AR - USA

Hourly Salary: $ 20 - 23

Posted on: 27 days ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Short Description: Customer Service Representative - Cashier

Traffic and Adjudication

M-F 12:30p-5p

Complete Description:

The Customer Service Representative will be responsible for providing exceptional service to customers addressing inquiries resolving issues and ensuring a positive customer experience. This role requires excellent communication skills a problem-solving attitude and the ability to handle various customer interactions effectively.

Respond to customer inquiries via phone email chat or in-person in a timely and professional manner.

Assist customers with product information order status or any account-related issues.

Resolve customer complaints and issues efficiently and empathetically following agency procedures.

Maintain up-to-date knowledge of products services and agency policies to provide accurate information.

Process transactions returns and exchanges according to agency guidelines.

Collaborate with other departments to address and resolve complex issues.

Provide feedback to management on recurring customer concerns and suggest improvements.

Stay informed about industry trends and best practices to enhance customer service quality.

Perform other duties as assigned to support the customer service team.

Education:
-High School Diploma

Qualifications:

in Microsoft Office Suite (Word Excel PowerPoint Outlook).

organizational and multitasking abilities.

written and verbal communication skills.

to detail.

5. Ability to handle sensitive information with confidentiality.

Skills Matrix:

Practical knowledge of collection and deposit methods equipment procedures and techniques used in accounting and reconciliation activities. Required

Skilled in handling large sums of monies computing the difference between amount due and monies received; and recognizing counterfeit currency. Required

Proficiency in Microsoft Office Suite (Word Excel Outlook). Required

Ability to handle sensitive information with confidentiality. Required

High School diploma. Required

Prior experience as a bank teller or in a related customer-facing role. Highly desired

Compensation: $20.00 - $23.00 per hour

About Us

AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors helping them control costs and release internal resources to focus on strategic issues.

AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment ERP Solutions data warehousing Web Applications Telecommunications and medical to our clients all over the world.

Job Description:Short Description: Customer Service Representative - CashierTraffic and AdjudicationM-F 12:30p-5pComplete Description: The Customer Service Representative will be responsible for providing exceptional service to customers addressing inquiries resolving issues and ensuring a positi...