Desktop Support executive

Pune - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Bachelors Degree in Computer Science.

* Minimum of 2 years of experience in an IT operations/service organization within a complex IT Infrastructure environment providing on-site and remote support (experience in automotive and/or manufacturing industries is a plus).

* ITIL Microsoft Certified Desktop Service Technician (MCDST) HP Desktop/Printer certifications preferred.

Support all infrastructure costs for AOP preparation and track monthly spending within financial limits.

* Participate in Monthly Service Level reviews Continuous Improvement initiatives and conduct deep problem-solving (8D) to prevent recurring issues.

* Provide basic training to new IT users on IT processes and system usage.

* Support entitlement processes for end-user access requests.

* Execute patching plans for site(s) equipment.

* Participate in and support audit activities based on Internal Audit requirements.

* Perform other duties as required.

Bachelors Degree in Computer Science. * Minimum of 2 years of experience in an IT operations/service organization within a complex IT Infrastructure environment providing on-site and remote support (experience in automotive and/or manufacturing industries is a plus). * ITIL Microsoft Certified...