Facilities Administrator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

hat this job involves:

As a Facilities Administrator at JLL you will provide comprehensive administrative support for facilities operations while focusing on client/stakeholder management by issuing access cards and arranging desks for new hires collecting and receiving mail and courier deliveries with receipting in register and informing relevant staff and resolving problems associated with all building services including janitorial mailroom support parking badging conference rooms and supplies. This multifaceted facilities administration role combines client service excellence with operational coordination requiring you to fulfill ad-hoc requests promptly and efficiently to support facilities issues while ensuring any faults or defects are noted and reported to ensure an outstanding client experience and responding to inquiries from internal and external customers regarding locations of buildings local services and local amenity information. You will play a crucial role in JLLs commitment to operational excellence by managing multiple vendors including hard and soft skills to deliver services on time and within budget while managing vendor procurement processes in accordance with agreed client procurement guidelines and Jones Lang LaSalle procurement best practices.

What your day-to-day will look like:

• Issue access cards and arrange desks for new hires while collecting and receiving mail and courier deliveries with proper receipting
• Resolve problems associated with all building services including janitorial mailroom support parking badging and conference rooms
• Fulfill ad-hoc requests promptly and efficiently to support facilities issues while ensuring faults are noted and reported
• Respond to inquiries from internal and external customers regarding building locations local services and local amenity information
• Manage multiple vendors including hard and soft skills to deliver services on time and within budget
• Manage vendor procurement processes in accordance with client procurement guidelines and JLL best practices
• Ensure sites financial operations meet targets and control requirements while following account payable procedures
• Assist in implementation and management of property risk management program while supporting disaster recovery plans.

Required Qualifications:

• Minimum 1 year of experience in facilities property management hospitality or related field with client industry environment experience
• Knowledge of vendor management for specialized services with understanding of basic technical aspects of property
• Ease of interaction with wide range and wide level of client staff with ability to manage conflict and balance requirements
• Customer-oriented attitude with demonstrated proactive & professional approach to customer service for outstanding client experience
• Organizational skills to prioritize work and meet tight deadlines with proven ability to manage multiple complex operational matters
• Understanding of access card issuance and desk arrangement for new hires with mail and courier delivery management
• Experience with building services problem resolution including janitorial mailroom support parking and badging
• Knowledge of vendor procurement processes with understanding of client procurement guidelines and best practices.

Preferred Qualifications:

• Experience in facilities administration with comprehensive understanding of building services coordination
• Background in financial operations management with account payable procedures knowledge and control requirements understanding
• Knowledge of property risk management program implementation with disaster recovery and business continuity plans support
• Understanding of escalation procedures and incident reporting procedures with Key Performance Indicators achievement
• Experience responding to inquiries from internal and external customers regarding building information and local services
• Knowledge of conference rooms and supplies management with ad-hoc requests fulfillment capabilities
• Understanding of fault and defect noting and reporting for outstanding client experience delivery
• Experience managing conflict and balancing between client and firm requirements with customer service excellence.

Location: On-site

What you can expect from us:

• Our benefits are a good reason to come to JLL. We are committed to hiring the best most talented people in our industry and then empowering them with the resources and support to enhance their health financial and personal well-being
• Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security
• Youll join an entrepreneurial inclusive culture where we succeed together across the desk and around the globe.

About JLL:

Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions.

Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together.

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

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If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.