Placement Coordinator

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:

The Placement Coordinator acts as a liaison to current potential clients and their families. This role develops and coordinates the admission process transfers and discharge of residents; providing support to residents/families throughout their stay at Grace Manor.

Accountabilities:

• Collaborate with Champlain Ontario Health at Home (OHH) to maximize full occupancy and attend meetings as needed
• Review all resident applications for admission to determine appropriate level of care; assist with processing of admission and discharge papers
• Maintain the waitlist
• Facilitate tours and orientation for general public potential residents and representatives during the bed offer process
• Follow-up and facilitate completion of admission checklist
• Maintain the Internal Transfer List
• Coordinate internal transfers including the update of documentation
• Coordinate the proper storage of resident and nursing files
• Process paperwork for deceased residents
• Provide Resident Admission Packages for Families and Nursing
• Complete resident entries and documentation into PCC RAI
• Coordinate and ensure the review and revision of the Admission Agreement
• Coordinate and ensure the review and revision of the Resident Handbook and any other similar information that is provided from time to time to residents/representatives following admission
• Coordinate resident care conferences involving department managers as required
• Participate in the following: Daily Team Meetings OHH/Acute Care/Long Term Care/Ministry of Health Meetings Memorial Services and special events as required
• Update and develop new policies for Resident Placement on Policy Manager

Family and Resident Relations:

• Liaison for the Family Advisory Council and attend meetings as required
• Ensure all Resident Health Cards are updated: renewed cancelled or address changed
• Forward new contacts to Family Council Secretary
• Meet with families and help coordinate smooth transition for admissions
• Point person for the facilitation of the written complaint process and filing
• Provide analysis to Executive Director as required

Administration:

• Provide administrative services as required in collaboration with DOC/N ADOC/N and Executive Director
• Support DOC by minute taking for meetings investigations and reference checks.
• Ensure the ordering of supplies and medical supplies as required.
• Maintain knowledge of the purchasing and inventory and ensures deliveries are checked when received.
• Update and maintains accurate inventory for building
• Maintain nursing supply room
• Complete and submit High Intensity and Lab Claims forms in a timely manner and ensures funds received
• Maintain several mailing lists and coordinates mail-outs
• Handles and ensures the protection of extremely confidential and sensitive information and material
• Schedules meeting prepares agenda and compiles minutes for various meetings involving the Executive Director such as Board of Trustees Management Meeting and various committees and circulates minutes
• Coordinates the storage of business resident HR and nursing files off-site
• Prepares catering requests and approves room bookings.

Finance

• Reviews and approves payment of invoices in Business World for Nursing Department and Administration

CRITICAL RELATIONSHIP MANAGEMENT

Governance Boards and Councils: None

Internal: Grace Manor staff

External: Ontario Health at Home (Champlian); Residents and families; government agencies and local community support services; community individuals interested in placing family members at Grace Manor

MANAGERIAL RESPONSIBILITY:

• Reports directly to: Assistant Director of Care
• Direct reports: none

FINANCIAL AND MATERIALS MANAGEMENT:

• Material: inventory and ordering of nursing supplies
• Financial: none

Working Conditions:

• This position is administrative in nature which works in an office setting within a long term care facility
• May encounter emotional family members
• Limited walking and standing

The above responsibilities must be discharged in accordance with The Salvation Armys Mission Statement in a professional manner upholding our code of conduct.

education experience AND Qualifications:

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Armys health and safety policies and procedures.

Education Qualifications and Certifications:

• Completion of relevant post secondary education or equivalent work experience
• Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army in its sole discretion

Experience and Knowledge:

• 1-3 years experience working in a long term care setting
• 1-3 years experience leading resident/representative-centered meetings
• Knowledge and familiarity with computer operations and software applications such as Point Click Care and RAI-MD

Skills and Capabilities:

• Demonstrated ability to provide support and care for residents and representatives
• Excellent communication skills organization and attention to details
• Demonstrated commitment to resident centered elder care treating others with respect and dignity
• Ability to work cooperatively and effectively with staff residents visitors and the public
• The ability to achieve objectives ensuring multiple priorities and tasks are appropriately carried out
• Intermediate computer skills in Microsoft Word PowerPoint and Excel
• Excellent written and verbal communication skills in English.
• Bilingual English/French considered a strong asset

Compensation:

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.