Director of Data Strategy

Catholic Charities is the social services arm of the Catholic Church in the Archdiocese of San Francisco. Founded in 1907 to care for the orphans of the San Francisco earthquake Catholic Charities is an independent non-profit organization. All financial contributions directly support Catholic Charities programs in Marin San Francisco San Mateo and Sonoma Counties. Catholic Charities serves and advocates for the poor the sick the distressed children youth families immigrants and seniors regardless of race religion color sex age physical or mental disability national origin sexual orientation or any other basis covered by local law.

The primary role of the Director of Data Strategy is to support the implementation and development of systems and practices that will lead to a continual cycle of Discovery Analysis and Improvement throughout the agency. A key element of this position will be to facilitate data collection examination and turning it into usable information for Agency Strategic and Operational direction.

The Director will steward Agency accreditation which measures levels of impact outcomes indicators of success and the theory of change that Catholic Charities uses to achieve these carrying out this role the Director will balance responsibilities of implementing solutions and helping programs and administrative departments to develop the capacity and capability to conduct their own continuous improvement measurements and goals. The Director is a champion for data science and for Catholic Charities to be a data driven organization and forges Business Development for agency opportunity to explore new business ventures and program services.

Salary: $120000

Location: Onsite 5 Days per Week

• Lead the discovery planning and implementation of sustainable technology and process systems that result in desired agency outcomes and continuous improvement by implementing and coordinating a data strategy plan for the entire agency.
• Build upon existing data collection instruments and methodologies to identify program/service/department level impact outcomes indicators of success and the theories of change that we will use to achieve the results and to generate optimal data to measure progress in achieving program/service outcomes.
• Assist and train agency leaders and staff on the use and interpretation of data for quality improvement and strategic decision making.
• Work with others to share and interpret findings and lead efforts to adopt practices and build capacity and capabilities of a learning organization.
• Lead initiatives on behalf of the Agency consisting of direct or matrixed personnel in project planning design and execution to realize Agency strategy for the betterment of Catholic Charities services. Provide clear communication of key findings to a variety of sponsors and stakeholders including agency Staff Executives Board Members Funders and Community Practitioners.
• Be a champion and collaborative partner in accreditation for the entire agency especially in the areas of quality improvement and data usage. Provide consultation and guidance that enable those responsible for execution and adherence to compliance.
• Establish and provide oversight into an Agency Data Governance model that aligns with compliance standards for accreditation contracts grants and enables continual analysis to be a Data Driven organization.
• Provide management oversight and mentorship to direct reports and other staff as required.
• Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Bachelors level degree in social science or related field.

• 5-7 years of experience with program evaluation database management or similar areas

• Experience with the identification of impacts outcomes indicators theories of change and logic models.
• Experience with analysis of data and the ability to convey relevance to others

• Experience supervising staff.

Knowledge Skills & Abilities:

• Ability to prioritize and manage multiple projects concurrently.
• Excellent written and verbal communication skills.
• Ability to work effectively and influence in a matrixed organization.
• Strong analytical skills and attention to detail.

• Demonstrated use of research methodology and techniques. Ability to translate research into salient messages and outcomes.
• Proficient with Microsoft Office suite (Outlook Word PowerPoint Excel).
• Demonstrated experience using Microsoft Teams or other Unified Communication and Collaboration tools to effectively work remotely with geographically dispersed colleagues.

• Experience in using Microsoft Power BI to quickly perform analysis and develop recommendations is required.
• Proficient with Microsoft Fabric UKG & Blackbauds Raisers Edge.
• Familiar with Social Media platforms with the ability to leverage analytic tools measuring utilization and effectiveness of Agency website for fund raising.
• Demonstrates the necessary attitudes knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.

Clearances Required Prior to the First Day of Employment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Occasional bending standing stooping kneeling reaching twisting and walking.
• Occasional lifting pushing and pulling.
• Frequent repetitive motions: Making substantial movements (motions) of the wrists hands and/or fingers.

• Light work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.
• Driving is not required for this position.

If driving is requested for a specified project incumbent must have a valid California drivers license and be able to provide proof of DMV record and personal insurance (if required.)

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The worker is occasionally exposed to perfume or scents in personal care products used by employees clients and visitors.
• Noise level in work environment is usually moderate in accordance with a typical office environment.

• The work environment includes traveling using various modes of transportation.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race color creed religion national origin ancestry age sex sexual orientation gender identity legal domicile status veteran status disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Required Experience:

Director