Store Supervisor

Role Summary

Were looking for a Store Supervisor to join the team and focus on growing our own Dark Store tMart which is the regions first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait UAE Qatar Jordan Bahrain Egypt Oman and Iraq.

Whats On Your Plate

• Responsible for the operations of the store end to -end operation: Staffing & scheduling Ordering Inbound receiving stocking Pick orders pack orders expense control within set operational standards
• Coordinating and supervising store operations (i.e. selecting people scheduling shifts routine and preventive maintenance )
• Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRs
• Ordering / Store replenishment: Ensure proper stock in stores (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
• Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory 
• Inbound receiving: Accurate receiving of orders as per policies & SOP
• Outbound: Efficient and accurate picking and packing of customer orders as per SOP
• Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits.
• To supervise assigned store ensure profitability provide good service and ensure development of employees
• Managing store personnel ensuring effective use of resources and meeting service level standards
• Monitoring managing and controlling costs against the budget maximizing cost effectiveness of stores operations
• Ensuring implementation of actions pertinent to store-related shrinkages
• Ensuring that equipment infrastructure stores are used properly and at all times maintained in good condition
• Supervising the effective implementation of hygiene sanitation security and safety standards as well as service level standards and ensuring a high level customer service both internally and externally
• Discussing with the Ops manager stores issues/problems and propose solutions

Qualifications :

• You have at least 5-7 years of experience in supermarket or restaurant  

• You are someone energized by the unknown and look forward to learning each day on the job.

• Good communication skills and always like to be hands-on with several tools.

• Additionally you have robust interpersonal and intercultural skills. 

• Language skills: English and Arabic would be highly advantageous.

• Supervise all the maintenance internal activities and / third party suppliers.

• Ensuring appropriate and safe use of material handling equipment

Remote Work :

No

Employment Type :

Full-time