Spa Supervisor
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Job Location:
Monthly Salary:
Posted on:
16 days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking an experienced and enthusiastic Spa Supervisor to join our team in Baghdad Iraq. As a Spa Supervisor you will play a crucial role in overseeing the day-to-day operations of our spa facility ensuring exceptional guest experiences and maintaining the highest standards of service.
- Manage and coordinate spa operations including treatment rooms relaxation areas and locker rooms
- Supervise and mentor spa staff providing guidance and support to ensure optimal performance
- Oversee guest bookings scheduling and resource allocation to maximize efficiency and revenue
- Ensure compliance with health and safety regulations maintaining a clean and hygienic environment
- Implement and maintain spa service standards and procedures
- Handle guest inquiries concerns and feedback promptly and professionally
- Assist in developing and implementing marketing strategies to promote spa services
- Manage inventory of spa supplies and products
- Collaborate with other departments to enhance overall guest satisfaction
- Conduct regular staff training sessions to improve skills and knowledge
- Participate in the recruitment and onboarding of new spa team members
Qualifications :
- Minimum of two years of leadership experience in the spa industry
- Outstanding guest service skills with a customer-focused mindset
- Excellent verbal and written communication abilities
- Strong team management and leadership skills
- In-depth knowledge of spa treatments services and industry trends
- Proficiency in English (verbal and written); additional language skills are a plus
- Demonstrated ability to work flexible hours with minimal supervision
- Exceptional organizational and time management skills
- Proficiency in computer systems including Windows MS Office Suite Opera PMS SpaSoft and Micros
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
