Front of House

Blackburn - UK

Monthly Salary: Not Disclosed

Posted on: 24-10-2025

Vacancies: 1 Vacancy

Job Summary

Greet members and guests with a friendly and professional demeanour ensuring they feel welcomed and valued.
Handle member check-ins bookings and inquiries efficiently and accurately.
Provide information about the clubs facilities programs and events assisting members with any queries or needs.
Maintain the reception area and lounge spaces ensuring they are clean organised and inviting.
Assist with membership sign-ups and renewals providing information and guidance on membership options.
Support the management team with administrative tasks including scheduling record-keeping and reporting.
Coordinate with other departments to ensure smooth operations and a seamless experience for members.
Handle member feedback and complaints with professionalism escalating issues as needed to ensure prompt resolution.
Assist in promoting club events classes and services to enhance member engagement and participation.
Ensure compliance with all health and safety regulations maintaining a safe environment for all.

Qualifications :

Previous experience in a customer-facing role ideally within the sports fitness or leisure industry.
A passion for providing excellent customer service and creating a welcoming environment.
Strong communication and interpersonal skills with the ability to engage positively with members and staff.
Highly organised with the ability to multitask and manage time effectively.
A proactive and problem-solving mindset with the ability to handle situations calmly and efficiently.
Basic administrative skills including familiarity with booking systems and handling payments.
A team player with a positive attitude and a willingness to help wherever needed.
Flexibility to work varied shifts including evenings and weekends to meet the needs of the club.
Required to serve alcohol

Additional Information :

Think without limits - Think fast fearlessly and take the team with you.
Own it and back yourself - Own the basics own your role and own the results.
Be relevant - Relevant to our people our partners and the planet.

Remote Work :

Employment Type :

Full-time

Greet members and guests with a friendly and professional demeanour ensuring they feel welcomed and valued.Handle member check-ins bookings and inquiries efficiently and accurately.Provide information about the clubs facilities programs and events assisting members with any queries or needs.Maintain...

Greet members and guests with a friendly and professional demeanour ensuring they feel welcomed and valued.
Handle member check-ins bookings and inquiries efficiently and accurately.
Provide information about the clubs facilities programs and events assisting members with any queries or needs.
Maintain the reception area and lounge spaces ensuring they are clean organised and inviting.
Assist with membership sign-ups and renewals providing information and guidance on membership options.
Support the management team with administrative tasks including scheduling record-keeping and reporting.
Coordinate with other departments to ensure smooth operations and a seamless experience for members.
Handle member feedback and complaints with professionalism escalating issues as needed to ensure prompt resolution.
Assist in promoting club events classes and services to enhance member engagement and participation.
Ensure compliance with all health and safety regulations maintaining a safe environment for all.

Qualifications :

Previous experience in a customer-facing role ideally within the sports fitness or leisure industry.
A passion for providing excellent customer service and creating a welcoming environment.
Strong communication and interpersonal skills with the ability to engage positively with members and staff.
Highly organised with the ability to multitask and manage time effectively.
A proactive and problem-solving mindset with the ability to handle situations calmly and efficiently.
Basic administrative skills including familiarity with booking systems and handling payments.
A team player with a positive attitude and a willingness to help wherever needed.
Flexibility to work varied shifts including evenings and weekends to meet the needs of the club.
Required to serve alcohol

Additional Information :

Think without limits - Think fast fearlessly and take the team with you.
Own it and back yourself - Own the basics own your role and own the results.
Be relevant - Relevant to our people our partners and the planet.

Remote Work :

Employment Type :

Full-time

Key Skills

Corporate Paralegal
Information Technology
Account Development
CNC
Content Development

Apply Now

About Company

Frasers Group

SportsDirect patriaci do Frasers Group sa z malého anglického obchodu so športovými potrebami rozrástol na celosvetový reťazec maloobchodných predajní s bohatou ponukou športového a luxusného módneho tovaru rôznych značiek. Riadime sa pravidlom Risk je zisk. Snažíme sa neustále napred ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click