Senior Manager, Payment Operations, CMT Payouts
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Opportunity:
The Senior Manager Payment Operations Pay-Outs is a regional Operations leadership role requiring managerial skills and technical payments knowledge to ensure optimal business execution in Asia Pacific (APAC). The Pay-Outs team is responsible for cash management foreign exchange (FX) payout and refunding processes. The APAC team extends across Australia India and Singapore. The Senior Manager will collaborate with colleagues from the business and other back office functions like Finance Compliance Network Management and Product to ensure smooth day to day payment processing. The Senior Manager will coach the team and deploy extensive payments knowledge and stakeholder management skills to deliver high impact results to the business.
The Senior Manager Payment Operations Pay-Outs must be both strategic and tactical to ensure success. As a regional lead the Senior Manager must be capable of understanding complex operational and transaction banking nuances to make sound and sustainable decisions during APAC business hours. The Senior Manager will also develop talent within the team and create opportunities to recognize top performers. Throughout all this the Senior Manager will collaborate with teams across the organization and drive transparent communication to ensure alignment and successful outcomes.
What youll be doing:
- Manage a regional team to execute APAC Operations related to cash management FX outgoing payment processing and refunds
- Manage and control the daily operations processes
- Deliver regulatory reports timely and accurately
- Investigate and resolve complex APAC Operations escalations
- Build strong relationships with business leads and stakeholders in Compliance Finance Network Management and Product
- Optimize payment network processes
- Provide leadership coaching and guidance to the Pay-Outs team
- Be the expert and go-to person in all the operational processes and systems
- Bring qualitative and quantitative feedback to team to inform decision-making
- Use data to make decisions that will impact operational processes
- Be the main point of contact for the different internal and external stakeholders that rely on the teams operational execution
Qualifications :
Heres What Were Looking For:
- Experience managing teams of 5 people
- Deep understanding of cash management FX and payment processing
- Deadline focussed with strong organizational skills and exceptional attention to detail
- Fluent in written and spoken English
- Ability to work independently and drive initiatives to completion in a fast-paced environment
- Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps etc.)
- Passion for problem solving and helping customers
- Highly effective communication skills
- A positive can-do attitude motivated to drive ongoing continuous improvement
- 7 years experience in payments industry finance or banking operations
Additional Information :
What We Offer:
- Competitive compensation including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health Wellness Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Great Talent & Development Programs (Managers Taking Flight for new or aspiring managers!)
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager Peers on the team the VP of the department and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your go-to person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity gender equality and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset and were excited to watch our unique culture evolve with each new hire.
#Li-Hybrid
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, weve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 cou ... View more
