Back-office HR Support Representative with Polish and English Work from home

Sutherland

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profile Job Location:

Sofia - Bulgaria

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

  • As a Bilingual HR Support Representative you will provide fully back-office administrative support throughout the employee lifecycle in a corporate HR environment ensuring a positive experience for employees at every stage.
  • You will work remotely in standard 8-hour day shifts supporting HR operations across multiple sub-teams.

Key Responsibilities
Handle HR-related queries via email and internal systems (no direct client-facing communication)
Support and guide employees through onboarding documentation and HR procedures
Use internal ticketing systems to manage track and resolve employee requests
Validate and process documentation related to:

  • Global Work Authorization work permits passports background checks and criminal record validation
  • New Joiner Support onboarding documentation processing
  • Data Management updating employee records and personal information
  • Exit Processes offboarding and termination support
  • Disability Services and Payroll inquiries
  • Maintain strict confidentiality and high standards of professionalism
  • Meet performance metrics and contribute to overall team success

Qualifications :

Requirements

  • Fluency in Polish (minimum B2 level)
  • Fluency in English (minimum B2 level)
  • Strong attention to detail and high accuracy
  • Excellent written communication and organizational skills
  • Problem-solving mindset with ability to prioritize
  • Comfortable working independently in a virtual environment
  • Experience in administrative support or HR-related roles is a plus but not mandatory

Additional Information :

What We Offer

  • Fully remote / work-from-home opportunity (standard working hours full equipment provided)
  • Fully back-office position with no voice support
  • Long-term full-time employment contract
  • 21 days of paid vacation per year

Comprehensive benefits package including:

  • Health and life insurance
  • Travel allowance and food vouchers
  • Multisport card
  • Professional development through in-house training and certifications
  • Recognition and rewards programs
  • Employee Assistance Program with 24/7 psychological support
  • Digital onboarding process with eSignature tools
  • Exclusive employee discounts gifts for life events team-building

Remote Work :

Yes


Employment Type :

Full-time

As a Bilingual HR Support Representative you will provide fully back-office administrative support throughout the employee lifecycle in a corporate HR environment ensuring a positive experience for employees at every stage.You will work remotely in standard 8-hour day shifts supporting HR operations...
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Key Skills

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  • Lab Testing

About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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