Business Management Graduate Programme

Life on the team

Business Management Graduate & Associate Programme

Salary:32000

Start Date:September 2026

Location:London Birmingham Manchester or Hatfield (some other customer sites will be needed as and when).

Programme length:10 months

Contract type: Permanent Full Time

Our Service Managers are responsible for developing a long-term partnership with our customers by providing high-quality advice and support whilst coming up with creative solutions to challenges and helping organisations to address their business needs and objectives more efficiently. The service managers are the face of our services business and are often seen as an extended part of the customer team through their proximity and solid understanding of the customers business and its people.

Our Service Management division is placed right at the heart of our business and the services they provide for some of the worlds largest organisations help to keep the public safe keep planes in the air entertain the world and develop lifesaving pharmaceuticals. By the end of the programme you will have ownership for keeping some of these critical services running as well as driving new opportunities to grow the account.

What youll do

• Learn about Computacenters core service offerings develop your leadership skills and work towards industry-recognised qualifications
• Build strong long-lasting relationships with your customers and account teams to understand your customers business objectives and goals and add value to new and existing services.
• Lead customer and internal review meetings to keep track of service performance and key actions to ensure services are being delivered in line with contractual obligations and strategic goals.
• Develop your knowledge of our technical services and commercial policies to ensure your customers services run efficiently and promotes high quality customer satisfaction.
• Manage the financial operational costs and revenues forecasting for new business opportunities and reporting on the financial health and performance of your customer account.
• Identifying growth opportunities and working alongside the customer in helping them with their business and technology challenges.
• Sharpen your presentation and communication skills by presenting to customers and the account and leadership teams on account strategy and performance.
• Analyse key performance metrics and trends to look for ways in which you can provide additional value and innovation to improve or grow services.
• Exposure to a global corporate environment with an opportunity to work virtually with colleagues across the world (e.g. Europe USA and Asia-Pacific).
• Youll gain an industry recognised ITIL accreditation a globally respected framework for managing IT services effectively. Alongside this youll access high-quality external training that builds the skills knowledge and mindset of a standout Service Management professional.

What youll need

• You are degree educated (any subject and any classification accepted)or you have 2-3 years experience in a customer facing role.
• Youll havea keen interest in technology and striving to achieve outstanding levels of service to customers.
• Youll be personable with the ability to communicate and build relationships.
• Youll be hardworking and capable of managing multiple priorities.
• Youll need to be adaptable to situations and be proactive in problem-solving and decision-making.
• Youll need to be confident in speaking and delivering presentations to senior leaders and customers.
• You are free from September 2026 to start the 10-month Business Management Graduate & Associate Programme