Senior Network Technician (LAN)

Spektrum supports apex purchasers (NATO UN EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services specialised aerospace and defence sales delivery and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATOs member countries and its partners. The agency was established in 2012 and is headquartered in Brussels Belgium.

The NCIA provides a wide range of services including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATOs communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATOs military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATOs mission to detect deny and defeat threats to its communication networks.
• Information Management: The NCIA manages NATOs information technology infrastructure including its databases applications and servers.

Overall the NCIA plays a critical role in ensuring the security and effectiveness of NATOs communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATOs principal C3 capability deliverer and CIS service provider. It provides maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV and when required stand together in the face of attack under Article V.

To provide these critical services in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorises: NATO International Civilians (NIC)s Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID C001895

Role Duties and Responsibilities

• Direct 3rd level fault resolution on Local Area Network (LAN) Elements to sectors sites and the Service Area cells;
• Day-to-day operation of local and remote network sites routing switching and wireless infrastructure including some tasks that require installation and troubleshoot of physical layer;
• Advises on fault diagnosis throughout North Atlantic Treaty Organization (NATO) sites utilizing a number of management platforms (e.g. HP Network Automation InterMapper Splunk);
• Ensure that on LAN elements remote routine maintenance throughout NATO sites is performed;
• Coordinate with sites to implement LAN elements centralization standardization and best practices;
• Liaise and collaborate internally throughout the NCI Agency Service Line infrastructures and to external organizations for fault rectification activities;
• Being responsible for the maintenance of Standard Operating Procedures within the LAN Cell;
• Performing operation and maintenance activities for current NATO operations (e.g. KFOR OAE and RS);
• Operate provided management toolsets and capabilities;
• Ensure a common understanding of the available toolsets and method of utilization within the centralized and distributed user base;
• Investigating and proposing long term solutions to encountered equipment and configuration problems;
• Create and maintain network diagrams using various tools and applications such as Microsoft Visio;
• Be accountable for the hardware and software part of network equipment like switches routers servers network analysis devices (e.g. Fluke);
• When required coordinates on-site surveys validations and system acceptance testing into the Local Area Network and Wider CIS infrastructure.

Essential Skills Experience and Certifications

• Prior experience of working in an international environment comprising both military and civilian elements;
• Knowledge of NATO responsibilities structure and organization including Allied Command Operations (ACO) and Allied Command Transformation (ACT);
• 3 years experience in all aspects of maintenance repair and operation of large complex multi-vendor IP communications networks and related equipment;
• Experience with Windows Server 2012 and linux operating systems;
• Experience with STP (Spanning Tree Protocol) VLAN (Virtual Local Area Network) FHRP (First Hop Redundancy Protocol) port-security TACACS (Terminal Access Controller Access-Control System) SNMP (Simple Network Management protocol) ACL (Access Control Lists) QoS (Quality of Service) IGMP (Internet Group Management Protocol) PIM (Protocol-Independent Multicast) VRF (Virtual Route Forwarding) LACP (Link Aggregation Control Protocol) LAG (Link Aggregation Group) IPV6 (Internet Protocol version 6) network technologies and concepts;
• Understanding of Firewall Intrusion Detection System IPSec (Internet Protocol Security) VPN (Virtual Private Network) technologies and concepts;
• Knowledge of Data Centre and virtualization technologies such as VMWare Nexus devices VSS (Virtual Switching System) vPC (Virtual Port-channel) MEC (Multichassis EtherChannel) etc.;
• Knowledge of shell scripting such as bash and Powershell;
• Knowledge of the principles of command and control systems;
• Familiarity with network monitoring tools (e.g. HP Network Automation InterMapper Splunk Spectrum);
• Shall have general understanding of MPLS (Multiprotocol Label Switching) Video Voice and Wireless technologies and concepts;
• Familiarity with any ticketing system regarding networking issues;
• Level of knowledge shall be equal or higher than:
  • CCNP: Cisco Certified Network Professional;
  • CCDP: Cisco Certified Design Professional;
• It will be considered as asset if you hold the following certifications:
  • Information Technology Infrastructure Library (ITIL) Foundation or Higher;
  • VMWare certification;
  • A Certification;
  • Any other IT industry network certifications.

Education

• University degree in a field related to the function of the post;
• Or exceptionally the lack of a university/college degree may be compensated by the demonstration of a candidates particular abilities or at least 10 years extensive and progressive expertise in the duties related to the function of the post;

Working Location

• Mons Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Cosmic Top Secret personal security clearance