NA Employee Relations Specialist

Job Description

Youre not the person who will settle for just any role. Neither are we. Because were out to create Better Care for a Better World and that takes a certain kind of person and teams who care about making a difference. Here youll bring your professional expertise talent and drive to building and managing our portfolio of iconic ground-breaking this role youll help us deliver better care for billions of people around the world. It starts with YOU.

The Employee Relations (ER) Specialist is responsible for conducting highquality workplace investigations advising leaders on employee conduct and performance matters and driving consistent fair and compliant practices across North America. The role partners closely with Legal Ethics & Compliance Global Security Talent Business Partners (TBPs) and site leadership to deliver timely thorough outcomes that reduce risk and strengthen a respectful inclusive culture. The ER Specialist will serve as a trusted advisor and investigator helping leaders and employees navigate complex workplace issues with integrity and care.

The ideal candidate has strong communication and interpersonal skills demonstrates an ability to earn trust dive deep and work successfully across a broad spectrum of employee and labor relations issues and business challenges.

In this role you will:

Scope & Impact

• Manage an assigned ER caseload endtoend (intake through closure) including investigations into alleged Code of Conduct policy and workplace conduct violations; deliver wellreasoned findings and clear defensible documentation.

• Partner with leaders to address performance and conduct issues using coaching counseling and progressive discipline; ensure accurate timely documentation in the approved case management systems.

• Support the organizations threat management response by escalating risk indicators coordinating with Global Security and Legal and helping implement GPOled mitigation steps that safeguard employees and operations.

• Provide daytoday ER advisory support to TBPs and people leaders; promote consistency equity and adherence to company policies and employment laws.

• Identify trends in case data and recommend practical policy or process improvements to enhance employee experience and reduce future risk.

Responsibilities

Investigation & Case Management

• Own individual investigation workflow: develop investigation plans conduct impartial interviews analyze evidence determine findings and prepare clear complete reports with supporting exhibits.

• Collaborate with Legal Ethics & Compliance and other stakeholders on complex or high-risk cases.

• Ensure confidentiality and discretion in handling sensitive employee information and workplace concerns.

Advisory & Coaching

• Serve as a trusted ER advisor to leaders and TBPs on conduct performance management investigations accommodations and related ER matters; calibrate recommendations to business risk and cultural impact.

• Partner with Legal Ethics & Compliance Global Security and site leadership to ensure coordinated timely responses to sensitive issues and threat scenarios.

• Communicate investigation status and outcomes appropriately; provide pragmatic actionable recommendations (e.g. corrective action policy/process updates training).

• Partner with TBPs and leaders to address performance concerns early ensuring alignment with company values and expectations.

• Support the development and execution of performance improvement plans coaching leaders through difficult conversations and documentation.

Policy Compliance & Risk Management

• Apply and help reinforce standardized investigative methods and documentation practices for Code of Conduct matters and other ER cases.

• Ensure fair and consistent application of company policies and progressive discipline guidelines; record all actions in approved systems per policy.

• Drive revisions to people policies and practices to foster a fair inclusive and compliant work environment.

• Maintain working knowledge of applicable federal state and local employment laws (e.g. EEO ADA FMLA) and escalate legal risk appropriately.

Strategic Project & Continuous Improvement

• Analyze case trends root causes and hotspots; translate insights into prevention strategies training topics and policy/process improvements.

• Contribute to ER training (e.g. investigation fundamentals documentation discipline respectful workplace) and share lessons learned to strengthen psychological safety and manager capability.

• Lead or contribute to cross-functional projects focused on ER best practices compliance and shared service optimization.

About Us

Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brandsand so does the rest of the fact millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldnt exist without talented professionals like you.

At Kimberly-Clark youll be part of the best team committed to driving innovation growth and impact. Were founded on more than 150 years of market leadership and were always looking for new and better ways to perform so theres your open door of opportunity. Its all here for you at Kimberly-Clark.

About You

You perform at the highest level possible and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability inclusion wellbeing and career development.

You love what you do especially when the work you do makes a difference. At Kimberly-Clark were constantly exploring new ideas on how when and where we can best achieve results. When you join our team youll experience Flex

That Works: flexible work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles youll focus on winning with consumers and the market while putting safety mutual respect and human dignity at the center. To succeed in this role you will need the following qualifications:

Experience & Requirements:

• Bachelors degree in human resources Industrial/Labor Relations or related field (or equivalent experience).

• 5 years of Human Resources/Employee Relations experience with demonstrated proficiency in impartial investigations interviewing documentation and case resolution.

• Proven skills in investigations conflict resolution negotiation coaching and influencing

• High level of judgment calm presence and ability to manage stress in crisis-oriented situations

• Strong attention to detail critical thinking and problem-solving capabilities

• Excellent written and verbal communication.

• Working knowledge of U.S. employment laws and company Code of Conduct expectations; comfort partnering with Legal Ethics & Compliance and Security.

• Proficient in Microsoft Office (Outlook Word Excel PowerPoint); strong analytical and documentation skills

Total Benefits

Here are just a few of the benefits youd enjoy working in this role for Kimberly-Clark. For a complete overview see .

Great support for good health with medical dental and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center occupational health nurse and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness injury or other unexpected events.

Additional programs and support to continue your education adopt a child relocate or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime please check out the careers website.

And finally the fine print.

For Kimberly-Clark to grow and prosper we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark you fuel the continued success of our enterprise. We are a committed equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status sexual orientation gender identity age pregnancy genetic information citizenship status or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests which may include drug screening background check and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

This role is available for local candidates already authorized to work in the roles country only. Kimberly-Clark will not provide relocation support for this role.

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