VIP Account Manager Italian Speaking

JobMatchingPartner

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profile Job Location:

Sofia - Bulgaria

profile Monthly Salary: BGN 2000 - 5900
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

A brilliant opportunity for a driven VIP account manager who loves engaging with players and is extremely results oriented. Being a native Italian speaker is a requirement for this role and you must have at least 2 years experience within igaming of which one year must be within VIP Management.

Salary: From 2000 to 5900 BGN net/month depending on seniority.
Bonus: Up to 5000 BGN/month based on KPIs.

Role & Responsibilities

  • Engage with VIP clients via chat email and phone
  • Identify potential VIP clients
  • Develop and sustain solid relationships with VIP clients
  • Assess and resolve clients issues
  • Meet VIP players for streamed and live events
  • Evaluate and provide feedback on various segments relating to KPI performance
  • Meet or exceed KPI targets
  • Take active part in developing and implementing VIP programs and initiatives

Required Skills & Experience

  • Native-speaker in Italian both written and spoken
  • Fluent communication skills in English both written and spoken
  • A minimum of 2 years experience of working within igaming of which 1 year or more in VIP management
  • 1 year experience of working with VIP players active on the Italian market

About this role

  • Office-based in Sofia Bulgaria (no remote flexibility)
  • Shifts are worked between the hours of 09:00-02:00 (no night shifts)
  • Late shifts can be worked from home
  • 2000-5900 net monthly salary (BGN)
  • Comprehensive KPI-related bonus scheme of up to 5000 BGN monthly
  • This role is NOT available on a remote or hybrid-remote basis but is FULLY office-based apart from late shifts

Apply with your detailed CV in English per favore :-)

*JobMatchingPartner Limited is a recruitment agency licenced in Malta EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.

A brilliant opportunity for a driven VIP account manager who loves engaging with players and is extremely results oriented. Being a native Italian speaker is a requirement for this role and you must have at least 2 years experience within igaming of which one year must be within VIP Management. Sala...
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About Company

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Owned and operated by JobMatchingPartner Limited since 2019.Registered office: Centris Business Gateway II, Level 2G,Triq is-Salib Ta' L-Imriehel, Zone 3Central Business District Birkirkara CBD 3020 MALTARecruitment Licence EA00340-2024 issued by the D.I.E.R. in MaltaCompany Reg C9358 ... View more

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