Operations Associate

New Delhi - India

Monthly Salary: Not Disclosed

Posted on: 21 days ago

Vacancies: 1 Vacancy

Job Summary

JD - Operations Associate

Scope of Work

Each resource will act as a seller onboarding & operations associate with focus areas split across cataloging seller engagement and order fulfillment.

Key Responsibilities

Cataloging & Product Content
- Draft product descriptions and attribute mapping as per ONDC schema.
- Review and validate image quality; flag gaps and assist sellers in corrections.
- Maintain catalog scoring and readiness tracker.
Seller Profiling & Inventory Support
- Collect and validate seller details (MSME/FPO certification product line).
- Support sellers in basic pricing strategy and inventory updates.
- Ensure product visibility and catalog hygiene on Buyer Apps.

Order Fulfillment Support
- Monitor order flow from confirmation to delivery.
- Coordinate with logistics partners for timely pickup and delivery.
- Track seller cancellations and ensure timely resolution of issues.

Reporting & Coordination
- Maintain weekly dashboards for onboarding progress and catalog health.
- Escalate recurring issues (catalog rejection cancellations TAT delays).
- Handhold sellers on operational processes until self-sufficient.

Qualifications

- 1 3 years of experience in e-commerce operations catalog management or seller onboarding (marketplace or aggregator).
- Strong skills in Google Sheets/Excel catalog CMS tools.
- Familiarity with e-commerce product taxonomy and seller operations.
- Good communication skills (regional language knowledge a plus).

JD - Operations Associate Scope of Work Each resource will act as a seller onboarding & operations associate with focus areas split across cataloging seller engagement and order fulfillment. Key Responsibilities Cataloging & Product Content Draft product descriptions and attribute mapp...