Supply Chain Project Manager II

TGCS is seeking a Supply Chain Project Manager II to plan coordinate and execute staging services for POS hardware and OEM solutions. This role acts as the central liaison between sales engineering and manufacturing ensuring that each customer-specific integration solution meets defined requirements. The Project Manager will manage customer-owned inventory track supply orders against rollout schedules enforce packaging and refurbishment standards and execute formal account closure role also includes ownership of monthly performance metric reporting and quarterly feedback analysis to drive continuous improvement and alignment with customer expectations and operational objectives.

Key Responsibilities:

• Own maintain and execute defined processes and procedures to support successful project delivery including:

  • Understanding and enforcing integration floor control processes.

  • Maintaining customer-specific POS integration documentation.

  • Managing Line Build-In (LBI) processes and updating matrices.

  • Implementing off-spec processes and tracking task closure within pilot programs.

• Coordinate supply schedules with customer account teams and develop rollout plans to ensure project timelines and delivery deadlines are met.

• Review and approve integration billing based on closed orders shipping details and POS parts purchases.

• Prepare and deliver monthly integration metrics to track performance and drive operational improvements.

• Oversee customer-owned inventory at manufacturing facilities ensuring accurate tracking allocation and reporting. Participate in annual inventory audits as required.

• Manage customer refurbishment tracking and ensure proper disposition to reuse or scrap according to customer requests.

Required Qualifications:

• Bachelors degree with 2 years of related experience or equivalent combination of education and experience.

• Minimum of 2 years of Project Management experience including at least 1 year in Service Delivery or the Retail industry preferably with store operations exposure.

Areas of Expertise & Special Skills:

• Proven experience in process ownership and documentation.

• Experience working with manufacturing environments.

• Background in inventory management and order fulfillment.

• Excellent communication collaboration and cross-functional coordination skills.

• Strong analytical thinking attention to detail and problem-solving skills to evaluate process impacts manage issues and ensure accuracy in performance data.

Financial Impact:

• Accurate tracking and proper disposal of customer-owned equipment are essential to avoid TGCS liability.

• Projects must align with customer rollout schedules inventory requirements and defined quality and packaging standards.

• Each project is a paid service requiring precise and careful management.

Complexity:

• Each project is unique requiring customized planning and execution.

• Oversight of inventory logistics and rollout schedules adds operational complexity.

• Compliance with TGCS and customer quality standards demands detailed process control.

• Analytical review of performance data is required to drive continuous improvement and business insight.

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy.

**Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:**

Group health coverage (medical dental & vision)

Employee Assistance Programs

Company provided life insurance

Employee discounts

Generous paid holiday schedule paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation

DIVERSITY EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)